Job description Are you passionate about leading impactful community programs? We are seeking a Program Manager - Domestic and Family Violence to join our team. This role provides an exciting opportunity to lead and manage programs that deliver real change for individuals and families. Location: DFV Program Lutheran Services, QLD Role Type: Full Time - Maximum Term (Maternity Leave Cover) until 14 August 2026 Remuneration: $53.51 - $59.75 ph Super Salary Packaging Access to staff discounts & benefits You’ll oversee the planning, delivery, and continuous improvement of programs, ensuring they are well-coordinated, compliant, and focused on achieving strong outcomes for participants and stakeholders. What You’ll Be Responsible For: Leading the end-to-end delivery of programs across multiple service areas Managing program performance, ensuring quality, compliance, and consistency Working closely with Team Leaders and frontline teams to support effective service delivery Monitoring budgets, resources, and program outcomes Driving continuous improvement initiatives and innovation across programs Building strong relationships with internal teams, external stakeholders, and community partners Supporting reporting, planning, and strategic program development What You’ll Bring: Experience in program management or service delivery leadership (community, disability, aged care or similar) Strong understanding of NDIS or human services environments (highly regarded) Proven ability to lead teams and coordinate across multiple programs or sites Strong organisational, analytical, and problem-solving skills Excellent communication and stakeholder engagement capability Ability to manage competing priorities in a fast-paced environment Current Blue Card, NDIS Screening, Police Check and Queensland Driver’s Licence. Why Choose Us? Salary Packaging Benefits: take home more pay (up to $15,900 tax-free $2,650 meals & entertainment). Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More. Employee Assistance Program for wellbeing support. Fitness Passport – Stay active with discounted Gym Memberships for you and your family. Ongoing Training & Development opportunities to grow your career About Us: Part of Lutheran Services , our Domestic and Family Violence refuge provides a secure, supportive and sociable place for women and children to rebuild lives and connect with others. The refuge accommodation offers comprehensive support services on-site, including a children's counsellor, helping families face the challenge of starting anew. We require: Updated CV Police Check NDIS Check Blue Card Open Driver’s licence To view the position description, please click here.
