The Shire of Gingin is seeking a professional and customer-focused Customer Experience Officer to be the first point of contact for our community. In this role, you’ll assist with customer enquiries, provide Department of Transport licensing services, process payments, and support a range of administrative functions to deliver a positive and consistent customer experience. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, we’d love to hear from you! What We Can Offer You Casual, hourly rate $33.60 (plus 25% casual loading) Supportive team environment and professional development. Free onsite parking and attractive working location To Apply Applicants may view the Position Description HERE. Written applications may be emailed to gingin.wa.gov.au or submitted via the "Apply for this role" button. A police clearance and medical check will be required later in the process. Your application must include the following 3 documents: Covering letter outlining your interest in the position. Current CV / Resumé (please ensure referees are current). Response to the Selection Criteria - see page 2 of the Position Description and in a separate document outline your ability to meet each of the requirements of the role (maximum of 3 pages). Applications close 4.00pm, Thursday 4 June 2026. Eligibility Australian citizenship, permanent residency, or legal working rights is an essential requirement for applicants to be considered for permanent positions at the Shire of Gingin. Late or incomplete applications will not be considered. Canvassing of Elected Members during the recruitment process will disqualify your application. The Shire of Gingin is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer. The Shire encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities, and genders to apply for this position. All employees and prospective employees of the Shire of Gingin are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed. Enquiries Genesia Koorasingh, Human Resources Manager – (08) 9575 5 Ross Harper, Coordinator Customer Experience – (08) 9575 5 Previous applicants need not apply. Note for recruiters and employment agencies - we respectfully ask not to contact us regarding this job posting as unsolicited resumes or recruitment services will not be responded to or accepted. JAMES BAYLISS A/CHIEF EXECUTIVE OFFICER This job was originally advertised via Our Mob - The Job Board for First Nations Jobseekers .
