Job Info Location: DARWIN CITY, NT Salary: Not Specified Job Type: Permanent position | Full time position Job Description About Us Skills and Hands NT Pty Ltd is a Northern Territory-based consultancy focused on workforce planning, talent engagement, and sustainable staffing strategies. We work alongside local businesses to support the development of strong, reliable teams through tailored pathways that align with their long-term goals. Our role is to facilitate practical workforce solutions that help employers attract and retain skilled talent—contributing to the resilience and continuity of operations across the Territory. About the Employer: The business is a Darwin café located at Mitchell Street, Darwin City NT 0800, offering specialty coffee, handcrafted sandwiches, gourmet toasties, fresh juices, smoothies, pastries and casual dine-in or takeaway service. The business serves the local Darwin community with a focus on quality coffee, fresh food, friendly service and a relaxed café atmosphere, and provides employment opportunities across coffee, kitchen, food preparation, customer service and café operations roles. WAITER SUPERVISOR (ANZSCO 070499) We’re looking for a Waiter Supervisor to lead our front-of-house team, ensuring smooth operations and excellent guest satisfaction. Salary: AUD 76,515 to AUD 85,000 per year Employment Type: Full-time Key Responsibilities: Lead, train, and mentor front-of-house staff Coordinate table service and uphold service excellence Manage bookings and seating logistics Handle guest feedback and resolve complaints professionally Selection Criteria: At least 2 years in a supervisory role in hospitality Strong leadership and team-management abilities Exceptional customer service and communication skills Proficient with POS systems and cash handling Flexible with work hours and shift changes How to Apply: We are looking for professionals who are passionate about hospitality and can demonstrate their experience clearly and confidently. To apply, submit the following: Resume outlining your work experience and references. A short cover letter (max. 300 words) explaining: Why you are applying for this position; and An example of when you showed excellent service, initiative, or teamwork (use the STAR method: Situation, Task, Action, Result). A Written Response (max. 600 words) describing how your skills and experience align with the responsibilities of the role you are applying for. Please structure your example(s) using the STAR method. Only complete applications that address all three components will be considered. Incomplete or generic submissions will not be shortlisted. If you are interested in joining a vibrant team and contributing to a high-quality hospitality experience, we look forward to receiving your application. Apply online only. Walk-in applications will not be accepted. Applications close: 16 June 2026
