Employment Type: Permanent Full Time Hours: Monday to Friday 38 hours a week ADO Salary: $135-140k super salary packaging Location: Predominantly Werribee Mercy Hospital with some requirement to visit other sites including Mercy Hospital for Women in Heidelberg and Group Office in Richmond. Upload with Application: Resume, cover letter, and all relevant qualifications Contact: John Groves 0425 728 738 grovesj@mercy.com.au Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. At Mercy Health, it’s all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes. About the opportunity The Health Services Improvement Coach will join the eight-person Health Services Improvement Team. We are strong believers that to improve the work, you need to go to where the work is done, partnering closely with our clinical teams to support them in identifying problems, testing changes and ultimately improving the care delivered to our community. In joining our team, you will be surrounded with improvement minded individuals, eager to learn and not afraid to fail in the pursuit of continuous improvement to patient care, staff wellbeing and environmental sustainability. The primary focus of our team is to uplift Mercy Health Services' improvement maturity in line with the Mercy Health Improvement Strategy 2024-2027. Integral to our success is the ongoing support to evolve the Mercy Health Services Daily Operating System. Predominantly, our daily work is to guide clinical staff to utilise the Mercy Health 8-step Improvement Framework, building their capability to problem solve with good improvement rigour. What you’ll bring You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care. To thrive in this role, you will have: Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve. A compassionate, flexible and positive approach to effective patient care and management. The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment. You will also be required to provide evidence of, or in the process of obtaining: A current Police Record Check. Proof of current influenza vaccination and other vaccination status consistent with public health orders. Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people’s lives - and your career. Are you ready to apply for this role? Click Apply now Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process. We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present. The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
