Trainee Claims Consultant / Administrators Lawson have an exciting opportunity for a fulltime trainee claims consultant to join our successful and growing team. About us Lawson are an Australian owned business, offering claims management services for medium and large employers across the country. We are entirely customer focused; authentic; strategic and creative. Our people enjoy autonomy and close customer connection without bureaucracy or corporate stuffiness. We provide services across a broad industry range, including higher education, private hospitals, residential and mobile aged care, Government agencies, manufacturing, nursing, food processing, wine production and distribution, and mining. We pride ourselves on reducing the cost and impact of workplace injury across our entire client base. Our people are trusted because we provide fair and equitable advice and management. And, we deliver. Lawson have an opportunity for a full time Trainee Claims Consultant to join our highly skilled team. The successful applicant will enjoy working in a collaborative environment with user friendly tools and a positively engaged customer base. We are looking for team members with a strong sense of personal responsibility, great attention to detail, and an ability to multi-task. The Position Lawson have an opportunity for a Trainee Claims Consultant to join our team of professionals. The successful applicant will support our team of Consultants by engaging with customers, facilitating required actions and providing advice on low-risk claims. The Trainee Claims Consultant will benefit from a structured and practical approach to personal development within a passionate and supportive team environment. Our goal will be your successful transition to a Claims Consultant role. In this role your responsibilities will include: The entry of workers’ compensation claims, related documentation, and invoices, Facilitating the accurate release of entitlements to our clients’ injured employees, Assisting our Consultants in completing agreed strategic activities, Liaising with our clients, medical practitioners and legal representatives in preparation for medical appointments and Tribunal hearings, Supporting our Manager of Governance and Reporting with monthly data exchanges, Contributing with the development, implementation, evaluation, review & improvements of claim management policies, procedures and processes, Providing advice to clients and draft determinations on low-risk claims, Managing system access set-up and review for staff and clients, and Taking ownership of a claim portfolio during periods of team member leave. Skills & Experience The ability to communicate with a diverse range of stakeholders, Strong focus on customer service Proficient in MS Office software (Word, Excel). Competencies A strong sense of drive and personal accountability, An ability to manage sensitive matters with discretion, A customer first commitment, Excellent interpersonal, communication, negotiation skills, An ability to multi-task, A genuine desire to contribute to a vibrant and diverse team culture. What we offer An opportunity to work in a vibrant, & professional team environment, A competitive remuneration package, Flexibility with work from home arrangements and balance with a bright team environment in the CBD Hardware supplied for your home office to replicate your city desk, Growth by working with some of SA’s largest employers, and A team of highly experienced professionals, committed to guiding your success. To Apply If you feel that this could be the right move for you, and have the experience required to be successful in the role, please send your resume and cover letter to lawsonrisk.com.au
