The Opportunity At GN Hearing we are united in our ambition to bring people closer through the power of sound. Our hearing solutions combine cutting-edge technology with deep audiological expertise to help people hear more, do more, and be more. You'll join a collaborative, fast-paced environment where we live Our Commitments - Be a Customer Geek, Make It Happen, and Embrace to Win - every day. We're looking for an experienced Production Manager to lead our Australian production and repairs operation. This is a hands-on leadership role with real impact on customer experience, operational performance and our growth across ANZ. In this role you will: Oversee end-to-end production and repair of hearing devices Ensure safe, efficient, and lean production with a strong focus on quality, delivery and cost Partner with our offshore production facilities to optimise outsourcing and capacity Act as a key business partner to commercial teams, ensuring we meet customer expectations Coach and develop the production supervisors and team leaders to ensure a high-performing, engaged workforce Key responsibilities Lead and develop the production team to achieve manufacturing excellence and department KPIs Plan, organise and optimise workforce utilisation and headcount in line with demand trends Drive continuous improvement in processes, production flow and product quality (including lean/Six Sigma methods where relevant) Maintain a safe, healthy work environment and implement safety & health programs Ensure compliance with relevant quality standards (including ISO requirements) Manage departmental budget, cost control and cost reduction initiatives Provide accurate, insightful reporting on production performance and service delivery Act as a proactive member of the local Leadership Team, contributing to operational planning and annual budget processes Build collaborative relationships with internal stakeholders (Sales, Marketing, Finance, Customer Service and headquarter functions) and external customers/partners Support production and operational/quality processes for the New Zealand site, including a requirement for occasional travel What you'll bring The ideal candidate will possess the following: Knowledge of electronic equipment manufacturing and instrument repair Experience managing high-volume production, ideally in a medical device manufacturing environment A hands-on leadership style, with proven success in building high-performing, highly engaged teams SQL data management and advanced Excel (data cubes, analysis), plus solid PowerPoint and Word Demonstrated track record of improving quality, efficiency and cost Understanding of lean manufacturing / Six Sigma and ISO 13485 Understanding of Work Health and Safety regulations and requirements A relevant qualification in Production, Engineering or a related discipline Strong planning and organisational skills with a practical, solution-focused mindset Analytical and problem-solving capability Customer-focused approach with clear, confident communication skills Comfortable working cross-functionally, influencing stakeholders at all levels and operating in a fast paced, dynamic environment This is an excellent opportunity to step into a pivotal role at GN during an exciting period of change and growth. As our Production Manager, you will play a key part in shaping how we operate today and how we evolve for tomorrow - driving improvement, empowering your team and helping us deliver life-changing hearing solutions to more people than ever before. Ready to Make It Happen? If you're ready to make a real impact in a fast-paced, purpose-driven environment, we'd love to hear from you! Please apply with your CV and a brief cover letter outlining your relevant experience and what interests you about this role. GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. The GN-owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing) Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/) Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/) Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) . We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA individuals, and persons with disabilities are encouraged to apply. Come join our team!
