Be the Organised Force Behind a Trusted Sydney Brand Ruttley Services is a fast-growing plumbing & electrical company with 600 five-star reviews and a reputation for doing things properly. We’re not a corporate operation. We’re a fast-paced, high-performing team that values accountability, efficiency and great customer outcomes. Now we’re looking for an experienced, confident Dispatch & Scheduling Coordinator who thrives in a busy environment and knows how to keep things running smoothly. What You’ll Be Doing Coordinate and manage daily job scheduling for technicians Dispatch plumbers and electricians efficiently across the region Monitor job progress and adjust schedules in real-time Communicate clearly with field staff and customers Handle inbound calls and prioritise urgent work Follow up bookings, updates and job completions Maintain accurate records in our CRM system Work closely with the customer service and operations teams This role is fast-paced and requires someone who can think ahead, stay calm under pressure and keep multiple moving parts aligned. Who We’re Looking For Have 2 years experience in dispatch, scheduling, or a similar operations role Are confident making decisions and managing competing priorities Communicate clearly and professionally with both customers and trades Stay calm and focused in a high-volume environment Are highly organised and detail-oriented Have strong systems/CRM experience Bring a proactive, solutions-focused mindse Experience in plumbing, electrical, or trade services is highly regarded. Why You’ll Love Working With Us Supportive, high-energy team culture Growing company with real career progression No corporate red tape — your input matters Stable, full-time role Ongoing training and development Regular team events and social outings If you’re an experienced dispatcher who thrives on organisation, problem-solving and keeping teams running efficiently — this is your opportunity to step into a key role with a growing local business. ⚠️ Please Note Australian residents only Full work rights required Apply Now If you bring personality, positivity and confidence — we want to hear from you. Ruttley Services “We do it right the first time.”
