Port Melbourne, Full Time, IT Jobs Please Quote Reference Number 16507 IT Professional looking for a new challenge? Variety of tasks both onsite and remote Join an expanding Managed Service Provider (MSP) based in Port Melbourne Are you a passionate IT professional looking for an opportunity to grow in a dynamic and supportive team? We at Falkan Consulting are an expanding Managed Service Provider (MSP), based in Port Melbourne, and are on the lookout for a skilled Level 1/2 IT Support Technician to join us. We endeavour to become the 'IT Department' for SMB and pride ourselves on transparency and the client rapport we have built over the years. The range of tasks is varied across our clients needs and there is great potential for growth and input as a valued team member. What We're Looking For: A positive and enthusiastic approach to IT support At least 2 years of experience in a similar helpdesk or support role Strong problem-solving skills and a structured approach to troubleshooting Experience with helpdesk ticketing systems Excellent verbal and written communication skills (English) A valid driver's license and reliable car (essential for on-site client visits) Bonus Skill (Highly Regarded): Microsoft 365 Management Firewall Management Why Join Us?: Work with a supportive and friendly team Opportunity for professional growth and skill development A mix of remote and onsite support work for variety in your role Competitive salary While most of our work is delivered remotely and over the phone, we support a large client base across Melbourne's eastern and southern suburbs. The ideal candidate will be able to service these areas for onsite callouts as needed. If you're passionate about IT support and want to be part of a dynamic team, we'd love to hear from you. Apply now to take the next step in your IT career!
