Job Description We’re seeking an enthusiastic and detail‑oriented Parts Interpreter to join our Cairns Branch on a full‑time basis. In this customer‑facing role, you’ll be a trusted point of contact for customers, helping them identify the right parts solutions while delivering outstanding service. You’ll combine technical knowledge, analytical thinking, and strong communication skills to ensure accuracy, efficiency, and a positive customer experience every time. Working closely with the branch team, you’ll play an integral role in supporting daily store operations and contributing to team success. Key Responsibilitites Interpret customer requirements and recommend suitable truck, trailer, automotive, mechanical or electrical parts Navigate catalogues, databases, and inventory systems to accurately source and order parts Process sales transactions, invoicing, credits and warranty claims with precision Communicate technical information clearly to customers with varying levels of product knowledge Assist with packing, dispatch and occasional deliveries to support timely order fulfilment Maintain showroom presentation, pricing accuracy, and merchandising standards Monitor stock levels and support warehouse operations and inventory management Work collaboratively with team members to ensure smooth branch operations Resolve customer enquiries and issues professionally and efficiently Contribute ideas to improve processes and enhance the customer experience
