Are you a people‑focused problem solver who thrives in a supportive, down‑to‑earth team environment? We’re looking for a Customer Service Officer to join a growing, Queensland‑owned service-based company. This is a fantastic opportunity to be part of a close‑knit, engaged team that values collaboration, reliability and great customer experiences. Hours: 8:00am – 4:30pm, Monday to Friday Bonus: 12:00pm finish every second Friday! About the Role As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring smooth, positive interactions. Your day will include: Responding to incoming calls and assisting with customer account enquiries Making outbound calls as required to follow up on customer matters Managing and responding to email enquiries Coordinating service connections and disconnections Processing customer payments Liaising with billing and debt collection teams to resolve issues Supporting customers in accessing financial assistance programs About You You’re someone who brings professionalism, clarity and warmth to every interaction. You will also have: Strong written and verbal communication skills Intermediate MS Excel skills A proactive attitude and a commitment to reliability and punctuality A preference for casual workplace environments where teamwork matters Private transport is recommended for this location, with both on‑street and on‑site parking available. What’s on Offer Supportive, friendly team with an excellent manager Full training provided Subsidised lunch supplied daily Regular team celebrations and engagement activities Monthly competitions with generous gift card prizes Convenient location with parking Every second Friday off at 12:00pm! Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 61 0417737307, quoting reference JN -022026-42504. Want to know more about Davidson? Visit us at www.davidsonwp.com
