Introduction Description At MADEC, we’re passionate about supporting people into meaningful employment and building stronger communities. We’re looking for a highly organised and customer-focused Admin Officer to join our Employment Services team and play a vital role in our day-to-day operations. About the role This is a hands-on, varied administration role where no two days are the same. You’ll be the first point of contact for our site, supporting both our team and our clients while ensuring everything runs efficiently. Working closely with the Area/Regional Manager and team, you’ll provide essential admin and reception support that keeps our Employment Services delivering at their best. Key responsibilities Manage front reception, including enquiries (in person, phone and online) Liaise with multiple teams and stakeholders to coordinate administrative tasks, share information, and support day‑to‑day operations. Maintain a clean, organised and professional office environment Provide administrative support to the Employment Services team Process incoming/outgoing mail and maintain registers Financial administration, including purchase orders, reconciliation, and evidence collection for claims. Prepare documents including resumes, application letters and meeting minutes Maintain accurate client records in line with compliance requirements Support jobseekers with accessing computers and online services Assist with events, marketing activities and site set-up Promote MADEC services to clients and employers Ensure confidentiality, compliance and adherence to policies at all times About you You’re someone who thrives in a busy environment, enjoys helping others and takes pride in being organised and reliable. You will bring: Experience in an administration or reception role Strong communication skills (written and verbal) Excellent time management and the ability to juggle multiple tasks A proactive, positive and flexible approach High attention to detail and confidentiality The ability to work both independently and as part of a team Desirable: Certificate in Business (Administration) or similar Required: Drivers license Willing to obtain WWCC & Police Check Why join MADEC? At MADEC, you’re not just taking a job—you’re joining a purpose-driven organisation that genuinely cares. Our values guide everything we do: Empathy – we lead with understanding Genuine – we are authentic Ethical – we do what’s right Passionate – we make a difference Responsible – we own our actions You’ll be part of a supportive team, with opportunities to grow and contribute to meaningful outcomes for individuals and communities. Apply now If you’re ready to bring your admin skills to a role where you can make an impact every day, we’d love to hear from you.
