This is a Supervisor - Mudgee NSW role with Pacific National based in Mudgee, NSW, AU Pacific National Role Seniority - mid level More about the Supervisor - Mudgee NSW role at Pacific National Supervisor – Mudgee NSW Lead large frontline teams in a safety‑critical operation 7 days / 7 nights over a 28‑day roster – strong time‑off balance Live and work in the Mudgee region, known for its community, food and lifestyle Safely Every Day — That’s Our Promise Join Pacific National – Australia’s largest private rail freight operator Every day we move millions of tonnes of critical freight across the country — including the coal that powers Australia’s energy network. Our people are at the centre of how we do this, and strong frontline leadership is critical to keeping our teams safe, engaged and performing at their best. An exciting opportunity is now available for an experienced Supervisor to join our Coal Operations team in Mudgee, based onsite and leading day‑to‑day operational delivery. This role suits a confident frontline leader who enjoys being close to the action, leading people through complexity, and making real decisions that matter. What You’ll Do As a Supervisor within our Mudgee Coal operations, you’ll play a key leadership role in delivering safe and reliable rail services in a 24/7 environment. Reporting to the Regional Manager, you will: Lead and coordinate daily coal train operations across day and night shifts Provide strong, visible safety leadership in a high‑risk operational setting Lead, coach and engage a large, diverse workforce of up to 90 operational employees Support train crews through clear communication, planning and on‑the‑ground leadership Manage resources, respond to disruptions and make real‑time operational decisions Drive productivity, reliability and continuous improvement Effectively manage performance, attendance and employee relations matters Build strong relationships with internal stakeholders and external partners This is a hands‑on leadership role with scale, influence and genuine accountability. What You’ll Bring We’re open‑minded about background. Rail experience is valued — but not essential. What matters most is your leadership capability and safety mindset. You’ll bring: Proven experience leading large teams in rail, transport, logistics, mining, heavy industry or similar operational environments Demonstrated ability to lead safe work practices and influence safety culture Strong people leadership skills, including performance and attendance management Clear communication, sound judgment and confident decision‑making The ability to thrive in a 24/7, shift‑based environment Current Australian C Class Driver’s Licence Why join us? At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted. Some of the benefits we offer are: Paid parental leave Novated Leasing Fitness Passport Purchase leave program Access to EAP program through Sonder We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day. Ready to deliver what matters? Click ‘Apply Now’ and start your journey with Pacific National. Learn more at https://www.pacificnational.com.au/careers Applications close: 24th of May 2026 Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Pacific National team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading coal train operations ⚠️ Providing safety leadership Coaching and engaging workforce Key Strengths ♂️ Leadership in safety-critical operations Safety mindset People management skills ️ Communication skills Adaptability Driver's licence A Final Note: This is a role with Pacific National not with Hatch.
