Your Next Leadership Move Starts Here with TFE Hotels | Front Office Manager | A by Adina SydneyStep into one of Sydney’s most exciting lifestyle hotel experiences and lead the front office at A by Adina Sydney – a bold, boutique property where elevated design meets contemporary comfort.A by Adina Sydney is the flagship of TFE Hotels’ premium lifestyle brand, A by Adina. Offering guests a perfectly suited balance between a hotel and residential experience, 22 floors of architecturally designed cam and indulgence, all in one. Located in the heart of the CBD, the hotel delivers a striking guest journey—from a ground-floor arrival that transitions to a “WOW” reveal on Level 21, where guests are welcomed against sweeping city views.With a strong focus on design, service, and experience, A by Adina Sydney is redefining modern hospitality for the discerning traveller.The OpportunityWe’re looking for a Front Office Manager who thrives in a luxury lifestyle environment and is ready to lead from the front.This is a key leadership role where you will:Be the face of the guest experience setting the tone for delivering memorable momentsLead a team of up to 12 Front Office professionalsExecute the successful operational delivery of the Front Office for a 194-room flagship hotelWork across a 7-day flexible roster Partner closely with the Executive Assistant Manager to deliver key metrics including Guest Experience and Commercial Results This is the perfect opportunity for a high-performing Senior Duty Manager, Assistant Front Office Manager or current Front Office Manager ready to elevate their career in a flagship operation. Key responsibilities:Lead the daily Front Office operations to ensure seamless serviceDeliver exceptional, personalised guest experiencesLead, coach and inspire a high-performing teamManage rostering, payroll and labour within budgetOwn the Front Office profit & loss performanceDrive revenue through upselling and commercial initiativesAbout You:2 years proven 5-star experience in a lifestyle, boutique, or luxury hotel environmentExperience leading, developing and mentoring, high performing teams. Strong problem-solving and service recovery skills, with the ability to turn challenges into memorable guest experiences.Background in 150 room properties preferredSound understanding of: Rostering & payrollP&L and cost managementGuest experience delivery at a premium levelExposure to revenue/yield management (desirable)Hands-on leader who thrives in a fast-paced, guest-facing roleImpeccable presentation and communication skills (verbal, written and listening)A natural host with a passion for delivering standout experiencesUnrestricted working rights in Australia, with eligibility to work without sponsorshipWhy TFE Hotels?This is your opportunity to step into a flagship role, be part of a global and growing hotel group. You’ll be supported by experienced leaders, with genuine opportunities to grow your career within TFE Hotels. You’ll join a culture that values excellence, creativity and ownership, where you’re empowered to lead, innovate and make a real impact on the guest experience—every single day.
