We are looking for an experienced Restaurant & Event Manager to join our team. We can off a true work life balance, with limited nights and primarily Monday to Friday work, public holiday off and a Christmas Shutdown. As the NuServices Restaurant & Event Manager, you will play a crucial role in overseeing the front-end management of our Restaurant, LC Deli/Student Cafe, and Functions & Events. You will be responsible for ensuring the highest standards of professionalism, leadership, and legislative compliance are maintained. Reporting to the Manager of Food & Beverage Services, you will lead a team to deliver exceptional dining, event, and catering experiences for UoN staff, students, and the broader Newcastle community. This role is based at the Callaghan campus and is a predominantly a Monday to Friday role, with public holidays off and a two-week Christmas shut down. Key Responsibilities: • Lead a team in delivering high-quality dining, event, and catering experiences. • Achieve financial sustainability by managing costs and meeting budget targets. • Oversee the operations of the Restaurant, Deli, and Catering & Events. • Train and develop Restaurant, Deli, and Function staff on service standards and product knowledge. • Implement performance management processes, conduct performance reviews, and provide coaching and mentoring. • Manage & perform all restaurant front of house duties related to the service of food and beverages, ensuring professionalism and compliance. • Manage the Restaurant and Catering email account, handling enquiries and bookings. • Ensure compliance with legislative obligations, company policies, and the Code of Conduct. • Support NuServices’ Strategic Business Plan and future growth initiatives. Requirements: • Extensive experience within the hospitality industry; preferably experience managing a restaurant and large functions and events (100). • Understanding of current legislations, Liquor Licensing, Food Safety, & WHS standards. • Exceptional communication skills, both written and verbal. • Excellent time management skills with the ability to prioritise effectively. • Strong leadership skills with the ability to lead by example. • Experience in staff training and development. How to Apply: If this sounds like your next role, please submit your resume and a cover letter detailing your relevant experience to Charlene.Dawson@newcastle.edu.au We look forward to hearing from you and potentially welcoming you to the team at NuServices. NuServices, established in 2020, is a wholly owned entity within the University of Newcastle. We are responsible for managing a range of services across the university’s campuses, including food and beverage, retail outlets, event management, and venue hire. Our growing Catering & Events business is a key component of our operations.
