Client Service Officer We have an exciting opportunity for a Client Service Officer to join our team. This role is ideal for someone who takes pride in delivering high-quality service and is keen to build their skills in a supportive, client-focused environment. Prior experience is desirable but not essential —we’ll provide training for the right person. About Us Midsec is a growing and innovative financial advice business with a clear purpose: creating positive, lasting impacts for our people, clients, and community. We offer a 4-day work week (with full-time pay) , strong development opportunities, and a culture built on teamwork, respect, accountability, and going the extra mile for our clients. About the Role You’ll play an important role supporting our advisers, client service managers and clients, including: Preparing welcome emails and meeting packs for first appointments Responding to client and accountant queries (email, phone, in person) Maintaining accurate client records and data including client valuations Supporting appointment coordination and day-to-day team operations Assisting with client processes such as applications and annual reviews Sharing in kitchen duties and mail/post functions What We’re Looking For Strong attention to detail and organisation Clear and professional communication skills A proactive, can-do attitude Accountability and reliability Commitment to teamwork and quality outcomes Proficiency in Microsoft Office Perks & Benefits 4-day work week (full-time salary) Super incentive bonus Study support and development opportunities Social events and team activities Long-term career pathways (advice, paraplanning, or client service) Profit share loyalty reward If you’re motivated, eager to learn, and want to be part of a high-performing and supportive team— we’d love to hear from you. How to Apply - upload your Covering Letter and your CV outlining your work history. Only successful applicants will be notified.
