About the role We are seeking a friendly and organised Administration Assistant to join the City of Swan’s Business and Tourism Services team on permanent part-time basis of 59 hours per fortnight. The Administration Assistant is responsible for providing professional and confidential administration and project management services for the business unit. This will include effective and timely communications when dealing with internal and external customer enquiries, maintaining information systems and providing a high level of support to the Manager. Key Accountabilities include, but are not limited to: Undertake a professional support role for the Manager Business and Tourism Services to ensure systems and processes maximise the provision of high-quality service Provide a confidential administrative and specific project management services for the Business and Tourism team Assist, maintain and monitor response systems for all enquiries, correspondence and meetings Facilitate and maintain effective liaison with internal and external customers and participate in the development, implementation and monitoring of customer service policies, standards and procedures Work co-operatively with team members in ensuring achievement of business unit and organisational goals, including work requests, maintaining stationery, event and training bookings Undertake and assist in the completion of special projects and provide assistance to other team members as necessary. For more information about the role please refer to the position description. About you The successful candidate will have the following: A satisfactory National Police Certificate Current ‘C’ class driver’s licence Demonstrated experience (2-3 years) in an administration and customer service Experience in working to deadlines and prioritising tasks to achieve outcomes Advanced customer services skills including the ability to resolve conflict Strong organisational skills, with good attention to detail and focus on accuracy Qualification(s) in Business Administration or similar will be highly regarded About working with us The salary for this position will be from $72,362.16 to $87,036.08 pro-rata, depending on the skills and experience of the successful applicant. You will also enjoy benefits including Flexibility to balance work and life through supported work from home and a 19-day month Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday Generous Superannuation contributions up to a total combined 17% Comprehensive employee wellness program Generous study assistance (terms and conditions apply) Free parking options available Travelsmart allowance to support public transport use or cycling to work About the City The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations. The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829. Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050. The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity. Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership. At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work. We offer our employees real careers, real impact, and real rewards. We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages. For a confidential discussion , please contact Kylie Cugini directly on (08) 9278 9. For queries regarding the application process, please contact our friendly People Services team on 9267 8558. To apply please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link. Closing Date : Sunday 14 June 2026 at 11PM AWST The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early therefore if you are interested in this position, please submit an application as early as possible. *No agencies please.
