Be the operational heartbeat of a fast growing Southern Highlands electrical business; enjoy a varied, tech-forward role with genuine opportunity to grow in a friendly, family orientated team. Customer & Job Management: Act as the first point of contact to manage inquiries, convert quotes into booked jobs, and efficiently schedule the electrical team using ServiceM8. General Administration: Handle day-to-day office operations including invoicing, banking, mail, office supplies, and database management. Systems & Automation: Research and implement AI tools, automate workflows, and document standardized office procedures to help the business scale. Marketing & Digital Presence: Manage social media accounts (Instagram, Facebook, Google), assist with website updates, and roll out marketing and referral campaigns.
