Job Description Join our Team at Torrens Hospitality Torrens Hospitality Services is seeking a motivated and experienced Retail Manager to oversee our shop operations in Gillman. We have an opportunity to commence at this location immediately, with plans to open a second establishment. In this full-time permanent role, you will be responsible for driving sales, ensuring exceptional customer service, and leading a team of passionate retail professionals. Who are we? The Torrens Health group is a leading provider of care, support services & healthcare staffing solutions. We have grown to become one of Australia's largest national nursing agencies & home care organisations & have expanded the scope of our business into complex health services including allied health & in-home care and the hospitality sector. Key responsibilities: · Leading and motivating café teams to deliver outstanding service · Managing daily operations including rosters, financial transactions, and stock control and ensuring delivery of service standards · Managing and supervising staff, including hiring, rostering, training and performance evaluation · Ensuring compliance with food safety, hygiene, and workplace standards · Supporting and promoting business performance through strong systems and communication · Formulating and implementing purchasing, budgeting and marketing policies to grow the business. · Monitoring and analysing sales and financial data and managing budgeting and financial reporting · Plan and deliver catering events to the CHG standards. Who we’re looking for? · At least 2–3 years of relevant management or supervisory role in a retail or hospitality role · Qualifications in Business and/or Hospitality are highly desirable · A natural leader who brings out the best in others · Strong organisational and problem-solving skills · A hands-on, proactive approach · A positive, high-energy attitude that lifts the team and regular customers · Reliability, maturity and a strong work ethic Why Join Torrens Health? · Be part of a national organisation with strong growth ambitions · Work in a collaborative, values-driven environment · Opportunity to shape and influence digital strategy at scale · Diverse role with exposure across multiple business units What's next? If you are an enthusiastic & dedicated People Leader, we'd love to hear from you! Please apply now & address your application to Bethany, Executive Chef, including a cover letter outlining your skills & experience & your resume. Our screening process will commence immediately. Torrens Health is committed to an inclusive workforce & encourages application from people of culturally diverse backgrounds, including those who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.