Accommodation Supervisor About Us: Floriana Boutique Hotel is a historic art deco building located on the picturesque Cairns Esplanade. Renovated to the highest standard, Floriana has a fully licensed, Mediterranean inspired restaurant with indoor/outdoor dining designed specifically to enjoy the beautiful esplanade views creating a serene and enchanting atmosphere. We invite you to immerse yourself in the timeless elegance of Floriana Boutique Hotel and become a member of our team. About the role: We are seeking a dedicated and detail-oriented Accommodation Supervisor to join our team at a boutique hotel known for its exceptional guest experience and high presentation standards. This is a diverse, hands-on role that spans a broad scope of responsibilities—from actively assisting with room cleaning and presentation to overseeing the overall management of accommodation operations. Key Responsibilities: Oversee and coordinate the daily operations of the housekeeping team Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure high cleanliness and presentation standards are consistently met Actively assist with cleaning guest rooms and public areas as required, leading by example Update room rates and packages as required Train, mentor, and support housekeeping staff to maintain performance standards Manage housekeeping supplies and inventory, ensuring all areas are adequately stocked Ensure compliance with health and safety regulations and company policies Support broader hotel operations and management tasks as needed About You: Proven experience in a housekeeping supervisory role (essential) Strong understanding of cleaning techniques, equipment, and safety standards Excellent leadership, communication, and organisational skills Ability to work independently and make sound decisions based on guest needs and operational priorities Proficiency in housekeeping systems, Microsoft Outlook, and Excel High attention to detail with strong problem-solving skills A flexible, hands-on approach with the ability to manage both operational and supervisory duties What We Offer: Complimentary staff meals during shifts to keep you energised throughout the day Exclusive staff discounts across multiple venues in Cairns, giving you the opportunity to enjoy great food, accommodation, and experiences A supportive and collaborative team environment where your contribution is valued Opportunities to grow your skills across both operational and management aspects of hotel operations The chance to work in a unique boutique property where no two days are the same If you are passionate about hospitality and enjoy a varied role where no two days are the same, we would love to hear from you. * Please note that only shortlisted applicants will be contacted.
