Procurement Support Officer, Ongoing opportunity based in Sydney, Parramatta or Gosford hybrid working options available OUR PURPOSE “To provide timely, insightful and outcomes-based support to our customers, enabling better decisions and increased Procurement compliance.” OUR VISION “To be the best procurement team as measured by people, customer excellence and performance that supports DCS in making NSW a safer, fairer, easier and more productive place to live and work” The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual to join the DCS Procurement Team! The successful applicant will assist DCS Procurement Team to deliver on its purpose of being the most Customer Centric Procurement Function by providing timely, insightful, outcome-based advice to our customers. The successful applicant will support DCS Corporate Procurement to provide procurement and operations support. This position involves working in a fast-paced procurement environment with the opportunity to grow and develop in a supportive and collaborative team. The right applicant will be a team player willing to hit the ground running, who can work autonomously and as part of a team. Benefits Fantastic ongoing clerk grade 3/4 opportunity Salary range: $84,659 - $92,701 super, commensurate with experience Genuinely flexible working arrangements State of the art offices in Sydney CBD, Gosford or Parramatta Wellbeing programs and resources available Excellent career development and learning development opportunities Discounted Gym Memberships and Employee Assistance Programs About Us This is an exciting opportunity to work in our Procurement Team which services the DCS portfolio. DCS Procurement has three functions within the team: Business Partnering, Sourcing, and Centre of Excellence. This role sits within the Centre of Excellence team and reports to the Associate Director, Centre of Excellence. Your responsibilities will include: Assisting the team with compliance including performing document control in TRIM, updating information sources on SharePoint and maintaining databases Drafting and sending communication through reports and general correspondence of changes to broader teams Maintaining information in the central contracts register Supporting the team with day to day enquiries and administrative duties Managing queries and escalations through to conclusion Support the delivery of training across DCS Coordinate and manage records and databases, complying with administrative systems, processes and policies About you: You are genuinely passionate about procurement and helping your team achieve the business needs. You will have demonstrable experience in thinking and solving problems, be adept in data analytics and delivering excellence in administrative services. You are committed to your team and are flexible and reliable when your help is needed. You have a customer centric mindset and procurement experience is desired. Some of your key attributes include: Ability to manage and adapt to multiple competing priorities in a fast-paced environment. Highly organised with efficient time management skills. Enjoyment working in a team and supporting the needs of the business. Experience with high volume data entry. An understanding of government policies and procedures, particularly document control processes. Experience supporting a medium sized team and ability to deliver excellent customer service. Problem-solve with high attention to detail. Curious learner who can pick up new systems quickly. If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you! What we need from you: To start your journey towards becoming our Procurement Support Officer, please click on the link below and attach your resume (max 4 pages) and cover letter (max pages). In your cover letter please share your motivation for applying for this position and your relevant skills. Salary Grade 3/4, with the base salary for this role starting at $84659 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 10am Friday 10th April Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact nicole.turner@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process
