Role overview Our client is looking for an experienced Dynamics 365 Customer Engagement (CE) Senior Technical Consultant / Developer who specialises in developing and maintaining custom solutions on the Dynamics 365 platform. This is initially a 6-month assignment, with the possibility of at least one 6-month extension and will be based in the Western Suburbs of Melbourne, with hybrid working possible. Please note, to apply applicants must have the following : The requisite skills and experience defined below, At least Australian Permanent Residence working rights, At least 7 years of hands-on experience with Dynamics 365 Customer Engagement (CE). The successful candidate will need to have skills in the following: Our client has implemented the Dynamics 365 platform – a cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) solution that includes a variety of application modules such as Finance, Flex, Sensei, Sales, Field Service, Marketing, and Asset Management, supported by the broader Microsoft Power Platform. You'll be a key member of the Microsoft Applications team and help the APAC team continue to unlock the benefits of the Dynamics 365 technology suite, with a particular focus on D365 CE, Power Platform, and the integration between CE and Finance & Operations. Key responsibilities The role's duties and accountabilities include, but are not limited to: - Designing and developing custom solutions on the Dynamics 365 CE platform aligned with business, architectural, and governance standards. - Configuring and extending Dynamics 365 CE and the Power Platform, including Power Apps (Canvas and Model-driven), Power Automate, Dataverse, and Power Pages. - Configuring and extending Dynamics 365 Field Service, including work orders, assets, schedules, bookings, and service processes. - Configuring, supporting, and troubleshooting Dual-write integrations between Dynamics 365 CE and Finance & Operations – including table mappings, initial sync, cutover planning, and resolving data consistency or sync issues. - Developing and maintaining custom workflows, plug-ins, and custom actions. - Designing and building Power Pages portals, including authentication and security configuration, Dataverse integration, and custom UI/UX and business logic. - Integrating Dynamics 365 with other systems and applications using Power Automate, Azure Logic Apps, Dual-write, and REST APIs. - Implementing and maintaining Dataverse governance – application lifecycle management, data security and access controls, and compliance with organisational standards. - Troubleshooting and optimising the performance of workflows, Dual-write integrations, applications, and data connections. - Supporting deployments and environment management across Development, Test, and Production environments. - Creating and maintaining documentation for custom solutions. - Collaborating with other team members, including functional consultants, technical teams, and business stakeholders, to ensure solutions meet requirements. - Staying up to date with new features and capabilities of Dynamics 365 and the Power Platform. The successful candidate will have - 7 years of hands-on experience with Dynamics 365 Customer Engagement (CE). - A strong understanding of the Dynamics 365 platform and the broader Microsoft Power Platform. - Strong hands-on experience with Power Apps (Canvas and Model-driven) and Power Automate. - Mandatory experience designing and delivering Power Pages portals. - Proven experience configuring Dataverse, including security and access controls. - Demonstrated experience delivering solutions using Dynamics 365 Field Service. - Hands-on experience with Dual-write – configuration, monitoring, and troubleshooting data synchronisation between CE and Finance & Operations. - Experience with programming languages such as X, C#, JavaScript, and TypeScript. - Experience with web development technologies such as HTML, CSS, and REST APIs. - Demonstrated ability to design scalable, secure, and maintainable enterprise solutions. - Strong analytical, problem-solving, and communication skills. - Consulting experience, including solution architecture, technical design, and stakeholder engagement across technical teams, business stakeholders, and external vendors or partners. Highly regarded - Real Dynamics 365 Finance & Operations (F&O) development experience. - Strong experience integrating Dynamics 365 CE with Finance & Operations, including Dual-write architecture and best practices. - Azure integration experience, including Azure Functions and Application Insights. - Experience implementing CI/CD pipelines for Power Platform and Dynamics 365 solutions. - Familiarity with enterprise governance, security, and compliance frameworks. Personal attributes - Strong analytical and problem-solving capabilities. - Proactive, detail-oriented, and comfortable working independently on complex initiatives. - Able to manage multiple priorities within a large, enterprise environment. Notes: Only shortlisted candidates will be contacted. Your daily rate will depend on skills and experience. Start date is ASAP. Hybrid working engagement negotiable, but from Melbourne, VIC. If you feel this role is for you, then please press "Apply" now and let's talk some more ASAP >
