Austin Technology is an ISO 27001 and ISO 9001 certified Managed IT Services Provider based in Subiaco. We support SMB and mid-market clients across Western Australia with managed services, cybersecurity, modern work, and private cloud hosted across two tier-three datacentres. We've been recognised on the CloudTango Top 50 MSPs list three years running and we're growing. We're hiring a senior technical hand to join our engineering team. About the role This is a hands-on senior engineering role for someone who genuinely loves the technical work. You'll be the deepest technical resource for project delivery, client consulting, presales support, internal datacentre infrastructure, and complex escalations. You won't be managing people and you won't be living in the ticket queue. You'll be the engineer the team comes to when things get hard. You'll work across our entire stack, from client SMB environments through to the HCI platform that runs our private cloud. You'll report to the CTO and work closely with our L3 engineering team and account managers. What you'll be doing Project delivery for clients including M365 tenant builds and migrations, infrastructure refreshes, datacentre migrations, cybersecurity uplift programs, and Essential Eight maturity work Presales consulting alongside our account managers. You'll be in scoping calls, helping shape solutions, building statements of work, and providing the technical credibility that helps us win deals Designing, building, and operating our private cloud HCI platform across two datacentres Solid networking work across client environments and our datacentre, including switching, routing, VLANs, firewall policy, and site-to-site IPSec tunnels between clients and our private cloud Stepping in on the tough stuff. Complex incidents, gnarly escalations, problems no one else can crack. Not day-to-day ticket work, but the calls that matter Mentoring and lifting the team by example. We have a strong group of L3 engineers and we want someone who raises the bar and is happy to share knowledge What you'll bring 10 years in infrastructure, systems, or cloud engineering, ideally in an MSP or consulting environment Deep hands-on experience with hyper-converged infrastructure. We don't mind which platforms you've worked with (Hyper-V, Proxmox, VMware vSAN, Nutanix, or similar) as long as you understand how compute, storage, and networking come together in a HCI cluster and can troubleshoot any layer Strong Microsoft 365 modern work background covering Entra ID, Conditional Access, Intune, Exchange Online, SharePoint and OneDrive, Defender for 365 and Defender for Endpoint, and tenant security baselines such as CIS Solid networking fundamentals across switching, routing, VLANs, firewalls, wireless, and site-to-site VPNs. Vendor-agnostic, comfortable across multiple platforms Strong Windows Server and traditional infrastructure including Active Directory, Group Policy, file services, RDS, and the kind of legacy estate you find across SMB clients Comfort with Linux, containers, and the open source tooling that underpins modern HCI, storage, and monitoring platforms Cybersecurity and compliance experience, ideally including DISP, Essential Eight, ISO 27001, or similar frameworks. You understand security as an architectural concern, not a checkbox A track record of delivering client projects end to end including onboarding, migrations, cyber uplift, gap remediation, and client facing consulting Great communication. You can sit in front of a client and explain something complex without sounding condescending, and you can write a clean handover document Team player who is helpful, shares knowledge, and is easy to work with Bonus points Hands on experience working in commercial tier-three datacentres You've built HCI clusters from the ground up You've migrated large volumes of VMs across platforms with minimal downtime and can walk us through how you did it Vendor certifications across Microsoft, virtualisation, firewall, or networking platforms How to apply Apply through Seek with your CV and a short cover note. Australian work rights required.
