Full Time / 9 day fortnight / 36 hours Salary: From $101,616 plus Superannuation About the role Join the City of Gold Coast as a People Programs Officer and help shape a workplace where people thrive. In this impactful role, you will contribute to the delivery of innovative workforce programs and initiatives that attract, engage and retain talented people across our organisation. Working closely with leaders and stakeholders, you’ll support the design and implementation of contemporary people initiatives that enhance employee experience, strengthen organisational capability and foster a high-performing, inclusive culture. If you are passionate about creating positive workforce experiences and want to help position the City of Gold Coast as an employer of choice - the city that leads, a career that creates, we want to hear from you! Duties for the role will include (but not limited to) Contribute to the design and delivery of workforce attraction, retention and people experience programs aligned to City strategies, operational priorities and workforce needs. Apply structured project management approaches to coordinate and deliver workforce initiatives end-to-end, supporting timely delivery, achievement of outcomes and effective embedding across the organisation. Drive the City’s Employee Value Proposition (EVP), ensuring it is embedded across the employee lifecycle and reflected in attraction, onboarding, development and everyday employee experience. Build and maintain effective working relationships with stakeholders across the organisation, partnering with internal and external stakeholders to deliver attraction and retention initiatives. Analyse workforce data, employee feedback and market trends to support the development of insights and recommendations that inform programs and drive continuous improvement. Coordinate program resources, deliverables and timelines, including the preparation of reports, briefing notes and project and communication plans, and contribute to broader Chief People Office initiatives. Support the integration of diversity, equity and inclusion considerations across workforce programs and initiatives, contributing to a diverse workforce and a culture of belonging and inclusion. We’re looking for people who have: A Bachelor of Business (Human Resources Management) or extensive equivalent knowledge combined with experience. The ability to coordinate and deliver workforce initiatives end-to-end using structured project management approaches, including managing timelines, stakeholders, communications, reporting and implementation outcomes. Experience developing or supporting initiatives that strengthen employee attraction, engagement, retention and Employee Value Proposition (EVP), with an understanding of the employee lifecycle and contemporary people practices. Strong interpersonal and collaboration skills, with the ability to build productive relationships across diverse internal and external stakeholders, influence outcomes and work collaboratively across teams. The ability to analyse workforce data, employee feedback and market trends to generate insights and recommendations, while embedding diversity, equity and inclusion principles into workforce programs and organisational culture. How to apply For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen. Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role. Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing. Contact Person Jansen Croft – goldcoast.qld.gov.au Closing Date Sunday 31 May 2026 @11:59pm We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process"
