The Opportunity Juicebox is an award-winning, independent design and innovation agency bridging the gap between human-centred design and technical execution. We leverage creativity and technology to drive transformative growth for ambitious brands, and we’re looking for a proactive Client Engagement Lead in Perth (hybrid) to help us do it. In this role, you aren't a ticket-mover; you are a digital generalist who thrives on orchestrating diverse engagements, from future-focused websites and CRM rollouts to high-impact brand campaigns and creative executions. As a confident communicator, you will champion our clients' digital ecosystems, lead day-to-day communications with ease, and constantly spot new opportunities to add value and support business growth. What You’ll Do Manage the Ecosystem: Lead and deliver a diverse portfolio of projects spanning web production, digital integrations, digital marketing campaigns, and brand executions. Lead Client Communications: Act as the primary, confident voice for stakeholders, guiding them through milestones, managing expectations, and running seamless status meetings. Drive Exceptional Delivery: Build trusted relationships by immersing yourself in our clients' businesses, ensuring every project is executed flawlessly, adds clear value, and consistently exceeds their standards. Collaborate in a Pod: Work within a dedicated pod structure, partnering with strategy, creative, and technical leads to drive efficiency and shared ownership of client success. Own the Project Lifecycle: Manage timelines, budgets, resources, and scopes from initial briefing through to production, launch, and post-live analysis. Protect & Expand Scope: Keep projects profitable and on schedule, while comfortably navigating change requests and turning client challenges into new creative or technical solutions. What You Bring Digital Generalist Expertise: Proven experience managing diverse engagements, with a solid grasp of web design & production, CRMs, digital marketing, and creative marketing & brand campaigns. Client-First Mindset: A track record of building deep, trusted relationships and the commercial acumen to naturally spot and unlock opportunities for clients. Exceptional Communication: The confidence to lead day-to-day client communications, manage stakeholder expectations, and guide diverse teams with ease. End-to-End Ownership: Sharp project management skills with experience owning timelines, budgets, resource allocation, and scopes from briefing to post-live analysis. Collaborative Spirit: A positive attitude for teamwork, comfortable working closely within an agile, multi-disciplinary pod (strategy, creative, and tech). Proactive Problem Solving: A mindset that can think laterally with the ability to turn client challenges into creative or technical solutions. Why Juicebox? Competitive remuneration with compelling benefits and clear pathways for progression. Flexible hybrid working arrangements including travel to our Indonesian office You'll work with a roster of great clients across AU and SE Asia, shaping how they show up in the world. We stay at the bleeding edge of tech. If you want to learn it, we want to help you master it through a structured professional development programme. A lively agency environment with convenient proximity to Besk and other lifestyle amenities. Additional perks including an extra day off to spend as you please, a passionate team culture, fresh fruit daily, and discounts at local gyms and retailers. An accessible studio located near key transport links. This role is ideally a full-time position but flexible / part-time arrangements will be considered for the right candidate. Australian work authorisation is required for this position.
