Initially a 12month role due to Maternity Leave Open to discuss a future role for the right person Looking for compassionate, organised and supportive people Southside Physio Tuggeranong is a fast-paced work environment. We are looking for an Office Manager (30-38 hours per week) for a role encompasses administrative duties, team leadership, and a commitment to creating a supportive and values-driven workplace. This is a key leadership position overseeing daily operations while supporting and coordinating a multidisciplinary team. We are looking for an Office Manager that can bring out the best in our team by drawing on their own caring, compassionate nature. You will work closely with senior management to ensure smooth service delivery, strengthen systems, and foster a workplace built on accountability, compassion, and transparency . At Southside Physio smooth processes and systems are the key to our success. We’re looking for an office manager who has excellent organisational skills and a personable disposition to keep us thriving. The ideal candidate will have a natural flexibility in handling day-to-day routines as well as surprises. The office manager will also help us achieve organisational efficiency by nurturing a positive, inclusive work environment. This role will include some hours on the reception desk where you will be required to greet clients, answer phones, make appointments and take payments. Due to the necessity to understand how reception operates, there may be a need to start slowly in training for this role with initial training being a few days just working in the reception role. Southside Physio operates under a strict set of core values – Accountability, Compassion, Transparency and Innovation (ACTI). It is expected that all team members come to work and go about their day with these values foremost in their thoughts. Key Responsibilities Oversee daily clinic operations and service delivery ensuring a friendly and personal experience for clients Supervise the Clinical Support Team, providing adequate guidance, training, and mentorship when necessary Strengthen and maintain a positive, collaborative team environment Ensure smooth operations for the organisation and implement preventive measures for potential issues Implement and improve policies, procedures, and operational flow. Coordinate resources and cultivate relationships with clients Respond to inquiries from clients, practitioners, and management professionally and with care. Required skills and qualifications Experience in practice management Strong communications and interpersonal skills A collaborative and supportive leadership style High levels of professionalism and emotional intelligence Excellent organisation and problem-solving ability Ability to maintain confidentiality of company and client information Preferred skills and qualifications Experience in developing internal systems Advanced computer skills and experience with online platforms Knowledge of Nookal software Please apply through Seek
