Are you a Tradie ready to step off the tools, or a strong retail Salesperson who loves helping customers and beating targets? Sydney Tools Mitchell (ACT) is looking for a driven Retail Tool Sales Specialist who wants stable, long-term employment on salary, backed by training, support, and real earning upside. What you’ll get Salary 6-monthly pay reviews (performance-based), build towards six figures Stability of a set structured roster in a market-leading business across Australia and New Zealand Paid training and development, including: - Interactive online training modules completed in-store - Sydney Tools School at Head Office (5-day program) delivered by our national training team Supportive leadership who lead by example, set clear expectations, and coach you to succeed Career progression for high performers and emerging leaders. We promote based on ability and results, not tenure Who we’re looking for: From a trade and/or consultative retail sales background (highly regarded) A strong communicator who can ask the right questions, listen, understand customer needs, and explain options and add-on's clearly Customers first → you care about the right outcome and build your reputation as a trusted Sydney Tools specialist Sales driven → you enjoy the challenge of beating and overachieving targets Well-presented with a clean, professional appearance at all times Reliable with consistent attendance and strong timekeeping A team player who supports the store and contributes to a positive culture Tech capable → comfortable learning and using computers daily Keen to learn → you take feedback well and use it to continually improve What you’ll be doing Consulting with customers to match tools, accessories, and solutions to their trade needs Asking quality questions (business type, job type, projects, team, urgency, budget, experience level, brand preference) Building bigger baskets by recommending the right kits, add-on's, and upgrades Staying across deals and promos to deliver great value and service Maintaining your aisle: pricing, stock presentation, inventory, and display standards Completing training to become a trusted product expert Roster Structured 11-day fortnight roster, including one rostered weekend day each week Who we are Founded in 2001, Sydney Tools is a family-owned business with 118 stores across Australia and New Zealand. We’re proud to support Tradies and serious DIYers with expert advice, great service, and a team that knows their tools. Only applicants with valid working rights in Australia will be considered.
