Assistant Body Corporate Manager - Maternity Leave 12 month contract. Join an award winning team of industry recognised performers of excellence Network Pacific Strata Management is seeking an assistant Body Corporate Manager who is looking to join a young and dynamic body corporate management company with an expanding portfolio of varied clients. Network Pacific is a leading strata management company with offices in Queensland, Victoria, Southeast Asia, and Europe. It delivers high-quality Body Corporate Management. The responsibilities in the role we are seeking in a quality candidate include the following: Organise Strata Management meetings and distribution of notice of meeting. Organising minutes of Strata Management meetings and distribution of minutes Attend meetings and take minutes as required. Complete Strata Management documentation as required and Implement customer service strategies. Collect and process property information and reports as requested by a more senior person. Assist with preparation of correspondence as required by client bodies corporate Arrange for statutory notices to be issued Liaise with committee members, owners and contractors as required Assist with management functions for a portfolio of clients on a day-to-day basis Be active in promoting and developing the business of Network Pacific Strata Management Deliver exceptional outcomes for clients Under instructions from a more senior person: Prepare documentation for General Meetings and Committee Meetings, including preparing and reviewing financial reports. Lodgement of claims via brokers and, where applicable, directly with the Insurer. Obtain quotes for maintenance and repairs of properties and facilities. Prepare and distribute charge letters, including raising the relevant invoice in Stratamax. Prepare and issue charge dispute letters to MFB and Prepare and distribute circulars to residents of Bodies Corporate Such other tasks that are lawfully instructed from time to time. Work Experience & Skills: A minimum of one years' experience in the body corporate/strata management sector Sound knowledge of the Body Corporate and Community Management Act and associated Regulation Modules Proficiency in the StrataMax software package Intermediate to advanced skill with Microsoft Office software Proven success in customer service and issues resolution. Sound IT skills Exceptional customer service and communication skills Excellent time management and problem solving skills Enthusiasm and self-motivation with a desire to succeed within the strata management sector Professional presentation Current Driver’s Licence Police Check prior to commencement Core Competencies Service Orientation - understands customer / client expectations and responds to their needs in a proactive way in accordance with the relevant legislation. Is conscious of the ‘stewardship’ nature of the role in the management of people’s funds. Organisational - is able to prioritise and plan multiple tasks / activities and meet objectives within established timelines and to budget. Listening - understands the meaning and the intent of the communication and responds accordingly. Communications & Interpersonal - ability to effectively communicate at all organisational levels and in any environment in both verbal and written form, including during Meetings. Initiative - demonstrates a proactive approach, takes action, generates ideas for improvement, and suggests innovations. Attention to Detail - understands the numbers, their accuracy and completeness at all times. Demonstrates pride in end product of work delivered. Produces error free work. Resilience - Remains calm under pressure. Is not put off by barriers and pursues the task to its logical end. Integrity - Follows procedures and protocols. Complies with legislation. Maintains legal and organisational standards, values and honours commitments. Strong work ethic and professionalism. As a member of our team, we will provide you with: Remuneration above our competitors Salary packaging opportunities Family friendly work environment Regular training Salary offers will be commensurate with experience. Please forward your application to: Network Pacific Strata Management Pty Ltd Gold Coast Body Corporate Manager C/- Mr Stephen Briffa networkpacific.com.au Only successful candidates will be contacted.
