Community Care Coordinator - Lived Experience For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them. Position Details Full-Time, Permanent Contract Position Classification: SCHADS Level 4 with a salary rangeof Level 4: $88,169 - $94,888 per annum Superannuation Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year Location: Rockingham, WA 6168 About your new role The Community Care Coordinator - Lived Experience (CCC-LE) draws on their own lived experience of distress, crisis, suicidality and/or suicide attempt and journey of healing to instil confidence and hope in others. Guided by Intentional Peer Support (IPS) principles and the National Lived Experience Workforce Guidelines, CCC-LEs provide person-led emotional, social, and service support to people after a suicide attempt or experience of distress/suicidal crisis through short term, one on one, flexible psychosocial support and care coordination through assertive outreach. Support includes coordinating care with consumers, families and external stakeholders to navigate systems, services, and connection with supports available to them. CCC-LEs will build and maintain relationships with a number of stakeholders and community partners to facilitate holistic care for people accessing the service. As well as purposeful use of personal lived experience, CCC-LEs draw on the broader collective Lived Experience history and social movements to explore and understand the impacts of stigma, discrimination and systemic harm. In their work, they emphasise connection, mutuality and shared power and play a pivotal role in continuous service improvement by integrating and elevating lived experience perspectives. What will Neami offer Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave, Accrued Day Off (ADO) 17.5% Annual Leave Loading Flexible work arrangements are available for maintaining your work-life balance Professional development through regular practice development sessions and coaching with your supervisor Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service) Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family What you will bring to the role Personal lived experience of suicidality. Your recovery experience may be related to mental health, suicidal crisis, drugs and alcohol use or trauma. Willingness to identify or be identified by others as a professional with lived experience of recovery Willingness to share and draw on lived experience purposefully in the role to instil confidence and hope in others about the journey of recovery Strong emotional resilience including the ability to sit with discomfort, distress and people in crisis. Experience (personal or professional) liaising with external service providers, including specialist mental health services, GP's and other community-based services and organisations. Sound understanding of the personal, family, and social factors associated with suicidal ideation and attempts, including awareness of groups identified to be at increased risk of suicide. Desired Intentional Peer Support core training, Cert IV Mental Health Peer Work, Hearing Voices training, or similar. Previous experience in a designated Lived Experience role What the role requires National Criminal History Check (police check) - disclosable outcomes considered Current Working with Children Check - HO is not required Australian working rights A valid driver's licence How to apply The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner). To apply for this position, please: Click the 'Apply' button where you will need to create a username and password Upload your resume and cover letter. If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact: Carol Tilbury, Senior Service Manager, Email: neaminational.org.au , M: 0436452 If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development. If you have any technical issues when applying for this role, please email neaminational.org.au for assistance. Applications Close: Thursday 31st June 2026 Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live. Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.
