This is a Super User Trainer / Online Training Developer – EHR role with Dedalus based in Melbourne, VIC, AU Dedalus Role Seniority - mid level More about the Super User Trainer / Online Training Developer – EHR role at Dedalus Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Super User Trainer / Online Training Developer – EHR Join us as a Super User Trainer / Online Training Developer – EHR at Dedalus, one of the world’s leading healthcare technology companies, within our ANZ Product Business Unit in Australia. In this role, you will do some of the most meaningful work of your career — enabling clinicians and healthcare teams to confidently adopt the Dedalus Electronic Health Record (EHR), ultimately supporting safer and more effective patient care. Role Purpose We are hiring a Super User Trainer / Online Training Developer to support training for the ANZ Dedalus EHR program. Reporting to the Adoption Lead, this role will design scalable training content and lead the super user (train-the-trainer) model to drive end-user adoption. The role bridges clinical workflows, system design, and training delivery—ensuring practical, effective learning aligned to real healthcare operations. It also involves developing eLearning content (e.g., modules, simulations) using tools like Adobe Captivate and LMS platforms. Key Responsibilities Design and deliver role-based EHR training aligned to clinical workflows Develop eLearning content (modules, simulations, guides) Manage and track training via LMS platforms Lead super user training programs and enable them to train end users Translate system workflows into clear, practical training materials Coordinate and deliver training sessions/workshops Update content based on system changes and feedback Collaborate with clinical, product, and technical teams Support go-live readiness and training adoption tracking Contribute to scalable training frameworks and best practices Required Experience: 3–7 years in EHR/EMR training, clinical informatics, or healthcare IT Experience in training delivery using a train-the-trainer model Strong understanding of clinical workflows Hands-on experience with eLearning tools (e.g., Adobe Captivate) and LMS Ability to simplify complex systems into engaging training Strong stakeholder management and facilitation skills Qualifications: Degree in Health, Nursing, Allied Health, Informatics, Education, or similar Experience with LMS, eLearning tools, Jira/Confluence Strong communication and instructional design skills Highly Desirable: EHR/EMR implementation experience Clinical background Experience in large-scale implementations and go-live Knowledge of change management and user adoption We are Dedalus, come join us Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day. Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus. Application closing date: 30th of May 2026 Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious. Our diversity & inclusion commitment – Dedalus Global Life Flows Through Our Software LI-NA1 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Dedalus team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Designing and delivering training Developing eLearning content Managing training via LMS Key Strengths EHR/EMR training experience ELearning development Stakeholder management Clinical background Change management knowledge ️ Experience with Jira/Confluence A Final Note: This is a role with Dedalus not with Hatch.
