Medical Receptionist – Part Time Ducker Physio Magill & Salisbury, SA About the Business Ducker Physio is a well-established physiotherapy practice with over 33 years of experience. We provide outpatient services at our Magill and Salisbury clinics, as well as daily inpatient services at Calvary Central Districts Hospital. Our reception team is the first point of contact for our practices and plays a key role in delivering a positive experience for our patients while providing professional administrative support to our physiotherapists. About the Role We are seeking a Part-Time Medical Receptionist to join our friendly team. This role is approximately 0.5 FTE per fortnight , with additional hours available through regular short-notice personal leave cover and planned annual leave cover across both clinic locations. The successful applicant will be well presented, flexible, friendly, and self-motivated, with a strong commitment to patient care and high-quality administrative work. Key Responsibilities Front desk and day-to-day reception administration Providing administrative support to the physiotherapy team Greeting patients and managing the online appointment diary Answering phone calls and managing emails and faxes Liaising with doctors, insurers, and third-party organisations Processing payments and claims using HICAPS, WorkCover, CTP, DVA, and Medicare/EPC Cleaning of treatment rooms after each patient Skills and Experience To be successful in this role, you will ideally have: Previous experience in a medical, allied health, or physiotherapy reception role (or similar) Excellent organisational and time-management skills with strong attention to detail A professional phone manner and strong interpersonal skills Willingness to listen, learn and accept/demand constructive feedback to help perform your duties to your full potential and ability for the business Be a work team player at all times Ability to multitask, problem-solve, and work effectively in a busy environment Excellent written and verbal communication skills Strong computer skills Experience with practice management software (Cliniko highly regarded) A working knowledge of HICAPS, WorkCover, CTP, Medicare/EPC & Aged Care provider systems Availability Monday to Friday availability required A set roster will be provided across both locations Full flexibility is required to cover sick leave and annual leave How to Apply Please apply via Seek with: An up-to-date resume A cover letter outlining your relevant experience, how you meet the role requirements, and your interest in joining Ducker Physio
