About the Role As our Venue Manager, you will be responsible for leading the day-to-day operations across our Food & Beverage outlets. Reporting to the senior leadership team, you will drive service excellence, build a strong team culture, and ensure our guests enjoy a seamless and memorable dining experience every time. This is a hands-on leadership role where your energy, creativity, and attention to detail will make a real impact. Key Responsibilities Lead and oversee daily operations of all F&B outlets within the hotel Inspire, develop, and mentor a high-performing team Ensure exceptional guest service aligned with IHG brand standards Manage rostering, labour costs, and operational efficiency Drive revenue through promotions, upselling, and local engagement Maintain compliance with all health, safety, and licensing requirements Monitor and achieve financial targets including budgets and KPIs Collaborate closely with culinary and hotel teams to deliver a seamless guest experience About You Proven experience in a Venue Manager or senior F&B leadership role within hotels, restaurants, or premium venues Strong understanding of hotel operations (preferred) A natural leader who motivates and empowers teams Passionate about delivering exceptional guest experiences Commercially savvy with strong financial and operational acumen Excellent communication and organisational skills Flexibility to work evenings, weekends, and public holidays What We Offer Opportunity to be part of a globally recognised brand - IHG Hotels & Resorts Career development and progression within a growing hotel precinct A supportive and collaborative leadership culture Staff benefits including accommodation discounts across IHG properties A dynamic and exciting work environment in the heart of Werribee If you're ready to lead a dynamic F&B operation and deliver true hospitality from the heart, we'd love to hear from you. Apply now. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
