Be part of something that matters At Home in Place, we believe a home is more than a roof; it’s safety, dignity, and the foundation for a better future. We’re looking for a Branch Manager (Housing & Tenancy Services) to lead a high-performing team and deliver meaningful housing outcomes in the community. About the role This is a leadership role with real impact. You’ll oversee the day-to-day operations of your branch, support and develop your team, and ensure the delivery of high-quality tenancy and property services. What you’ll be doing Lead, coach and support a team to deliver strong tenancy outcomes Drive branch performance across key metrics such as arrears, vacancies and tenant satisfaction Create a positive, accountable and client-focused team culture Oversee workload, resourcing, budgets and service delivery to ensure consistency and quality Build and maintain strong relationships with internal teams and external stakeholders Ensure compliance with legislation, policy, and organisational standards About you You’re a confident and capable leader who understands housing and community services and knows how to bring out the best in people. You’ll bring: Experience leading teams in housing, community services or a similar environment Strong understanding of tenancy, housing or homelessness frameworks Proven ability to manage performance and deliver results Excellent communication and stakeholder engagement skills Sound judgement, problem-solving and conflict resolution skills A commitment to person-centred, outcomes-focused service delivery What we offer Meaningful leadership role with real community impact Supportive, values-driven and collaborative culture Opportunity to influence local service delivery and outcomes Plus: NFP salary packaging up to $15,900 tax-free Flexible working arrangements, including RDO options Paid birthday leave Learning and development opportunities, including training allowance and study leave Wellbeing support, including EAP and wellness initiatives Next steps If this sounds like the right opportunity for you, we’d love to hear from you. Apply via SEEK or our website with your resume and a brief cover letter outlining your experience and interest. Applications will be reviewed as they are received, so we encourage you to apply early. Agency applications will not be considered. For a confidential discussion, contact our HR team at homeinplace.org or 02 4920 2. Please note, all applicants must be willing to undergo a National Police Check. At Home in Place, we are committed to upholding our values of sustainability, empowerment and collaboration. Our hiring process focuses on merit, skills, and potential, ensuring that each candidate is evaluated fairly and objectively. We welcome applicants regardless of age, gender, race, ethnicity, religion, disability, or any other characteristic protected by law. Our goal is to create a workplace that not only respects but also celebrates the unique perspectives and talents of each individual.
