Job description ABOUT US Melaleuca Australia is a nationally recognised specialist organisation based in Darwin, Northern Territory, supporting migrants, former refugees and multicultural communities through integrated services providing resettlement, family support, health and wellbeing and community development. Everything we do is in partnership with a network of individuals, community groups, government and non-government bodies to build sector capacity, close systemic gaps, and strengthen social cohesion. We champion self-determination through various initiatives such as our social enterprise, Mela Kulcha. Our vision is a world where everyone belongs. Read more about us on our website https://melaleuca.org.au/ THE ROLE The role of Leader Learning and Development works with the Deputy CEO (DCEO) to strategically implement and embed transformational learning and professional development across the organisation. The role incorporates community development principles with adult learning to ensure trainings are co-designed and tailored to community needs. Key aspects of the role include: Coordinate and facilitate the Humanitarian Settlement Orientation program. With the Management Team, identify Professional Development Plans (PDP) for all staff and facilitate delivery and completion of these, including Induction and Volunteer Training. Assist Client Services staff in the writing and delivery of training and workshops to respond to contractual requirements and requests from communities. Deliver external stakeholder capacity building. KEY RESPONSIBILITIES Humanitarian Settlement Orientation Program In compliance with the Funding Contract, review, coordinate and deliver the Orientation Program. Provide guidance and oversight to staff and volunteers who deliver Orientation Sessions to ensure it maintains a high standard of delivery Utilise adult learning principles and trauma-informed frameworks to maximise on the learning experience. Ensure all administration and reporting associated with the Orientation Program is completed in line with Contractual Guidelines Coordinate or delegate relevant logistics, including room hire, creche workers, food, etc. Provide relevant feedback to Settlement staff regarding client concerns as needed. Staff Professional Development With the Management Team, implement PDP for all Melaleuca staff, containing essential and complementary training which recognises the individual needs of each role. Monitor and track staff attendance to training in a single digital platform. Identify suitable organisations to deliver the desired PDP packages within the allocated annual budget. Facilitate Induction for all new staff, volunteers and students, including specialised induction for Bicultural Support Workers. Coordinate integration of students across all areas of Melaleuca by liaising with relevant training organisations, completing required paperwork; and assigning them to relevant teams/staff. Provide oversight and guidance to Bicultural Support Workers by way of group reflections, 1:1 catch-ups, performance reviews, and monitoring of staffing budget. Client Services Using Trauma-Informed, Client-Centred, Strength-Based frameworks, support staff to design and deliver workshops as part of contractual requirements; and/or to respond to requests or spoken needs from communities. As needed, deliver workshops to community groups. Monitor and mentor staff in their delivery of workshops to ensure material delivered is relevant to the participants; delivery is innovative and engaging; content is accurate and best practice; and pre-and-post evaluations are completed (as required). Co-design workshops with community groups to respond to their expressed needs. Report critical incidents to the Management Team to ensure effective strategies are deployed. Contribute to the coordination of community events such as Refugee World Cup, Refugee Week, Harmony Day, and participate in after-hours client events. Stakeholder Capacity Building Coordinate and deliver training for external organisations and agencies in alignment with Melaleuca’s approved training schedule. Explore strategic relationships with stakeholders that enable organic and place-based experiential learning with our clients. Coordinate Melaleuca’s portable panel as a sector learning platform with people with lived refugee experience. Organisation Maintenance Contribute as an active member of the Senior Leadership Team. Embed a culture of active learning by demonstrating positive leadership to all staff across the organisation. Contribute to required reports as requested by the Management Team or DCEO. Work in line with Melaleuca’s values and comply with the Values Charter “Being Melaleuca” and positively reflect the organisation at all times. Comply with Melaleuca policies and procedures, always. Comply with Melaleuca’s commitment to safeguarding children. Melaleuca Australia is a child-safe organisation and is committed to safeguarding children and young people. Melaleuca has zero tolerance for child abuse and will contribute to providing an environment in which all children and young people feel safe, supported and respected. Support a work environment that is free from discrimination, harassment, bullying, and refrain from engagement in any activities that may be offensive, humiliating, uncomfortable for; or derogatory towards; other staff or the community. Participate in supervision and debriefing as required. Actively contribute to the continuous quality improvement of the organisation. Attend meetings, training, toolbox, team building and other client-related forums that may occur outside of work hours, and as required by the organisation. Work co-operatively and respectfully as a member of the Melaleuca team as well as with all clients and stakeholders, being mindful of the cultural and social influences that individuals and families may present. You may be required to work across any other Melaleuca sites in line with your appointed role and/or skills. Undertake other duties as required. To be considered for this role, you must address the selection criteria SELECTION CRITERIA Essential Qualifications in education, training and assessment, and/or community development. At least three years’ experience in teaching/training Experienced in developing and implementing innovative approaches to communicate sensitive issues in cross-cultural contexts using community development principles. Experience in developing and delivering training workshops using a range of mediums for a diverse audience. Excellent Project Management and reporting skills, with proven ability to complete projects and reports in a timely manner and to a high standard. Ability to network, partner and maintain collaboration with external agents. Desirable Tertiary or postgraduate qualification in teaching English as a second language (ESL) Experience using translating and interpreting services. LICENCES/CLEARANCES (ESSENTIAL) Current Class C driver’s licence Current NT Ochre Card (Working with Children clearance) Satisfactory national criminal history report Right to work in Australia WHY WORK WITH US? We embrace diversity and inclusion and contribute to making a real difference in the lives of our clients and the community we live in. Be part of a highly supportive and friendly team environment Access to an Employee Assistance Program for you and your family Regular supervision Salary packaging Wellbeing activities for employees If this role is of genuine interest, please click " Apply Now ". Position Description can be downloaded from our website: melaleuca.org.au/employment This position is for immediate start. Please submit your application as soon as possible, as shortlisting for this position and interviews will commence immediately, on a rolling basis. Applications for this position may be closed earlier than anticipated or extended at the discretion of Melaleuca's Recruitment Team. EOI from third-party job agencies/boards will not be considered. Unsuccessful applicants may be placed on an eligibility list for future employment. However, if you don't hear from us, that means you have not been successful in progressing to the interview stage at this time. We thank you for your application and interest in working with Melaleuca.
