About the role: The Senior Communication and Engagement Adviser is responsible for delivering a range of high-quality communications and engagement strategies in a multichannel context including development, implementation and evaluation of communications and engagement activities. Reporting into a Head of Portfolio Communications and Engagement, you will work closely with branch colleagues, ministerial offices, department executives and relevant business areas within the department to ensure communications and engagement materials are clear, engaging, timely, and aligned to the department's strategic narrative and plan. You will have experience in developing, implementing, and evaluating innovative and integrated communications and engagement campaigns for target audiences using best practice communication and engagement skills, tools and techniques. As a confident communicator and excellent writer, with strong attention to detail, you will be skilled at preparing engaging written content across a range of media for different audiences and purposes. A key responsibility of this role is to think strategically, effectively manage risk, and engage multiple stakeholders in a dynamic environment – with a particular focus on negotiating and influencing senior stakeholders for improved communication and engagement outcomes. This role may also be required to provide support to other teams across the Branch, including participating in out of hours media and emergency rosters, providing support for public emergencies, large-scale communications campaigns, and other high priority projects, to contribute to the effective management of workload across the branch and department. About us: At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected. We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. About you: Can you demonstrate the following? Provide an account management approach to core service delivery and strategic communications, ensuring expediency and accuracy in information provided to the community, and alignment to departmental and government strategic objectives. Develop, deliver and evaluate communications and engagement strategies and deliver or oversee production of communications including print, online and multimedia materials. Work collaboratively across the department to ensure the delivery of effective communications and engagement outputs that are of a high written and visual standard and which comply with departmental and whole-of-Victorian Government guidelines. Initiate and maintain effective relationships with internal and external stakeholders and seek opportunities to engage stakeholders in the development and application of new and/or contemporary methodologies to improve communications services. Provide multi-disciplinary and authoritative public relations, communications, stakeholder, risk management advice to stakeholders. Identify positive story opportunities for provision across traditional media and digital media platforms, identifying risks and issues that may be contentious and provide authoritative and expert advice on how to manage them. Qualifications / Specialist Expertise A tertiary qualification in fields related to communications, media or associated disciplines would be advantageous. At least five years' experience in strategic communications or similar Experience in understanding and interpreting data and insights, and ability to translate this into communication strategies Experience in developing communications and engagement strategies that are informed by insights and a strong understanding of audience need. Demonstrated ability to rapidly understand the health sector and system and the role of communications in the context of the public service and health sector, including how it relates to the operation of government. What we offer: The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world. A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector. A strong commitment to work-life balance, including a diverse array of flexible working arrangements. How to apply: Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health. If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly. Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.
