Employment Type: Permanent Part Time & Casual Position Classification: Administration Officer Level 3 Remuneration: $35.84 - $36.96 Per Hour Hours Per Week: Up to 38 Location: Gosford Hospital Requisition ID: REQ654774 Applications Close: Thursday, 28 May 2026 at 11.59pm Step into a dynamic and rewarding role within the Surgical Admissions team, where no two days are the same and your work directly shapes the patient journey from the very first interaction. As an Administrative Support Officer in Surgical Admissions, you will be at the heart of a busy hospital environment, delivering high-level administrative and customer service support that keeps the department running smoothly and efficiently. About the Opportunity This is not your typical administration position, you will be part of a fast-moving clinical setting where your ability to think on your feet, communicate clearly, and stay organised makes a real difference every single day. This role operates across a 7-day roster, including public holidays: Weekdays: 6:00am–2:30pm or 7:00am–3:30pm Weekends: 7:00am–3:30pm If you are an early riser who enjoys variety, structure, and meaningful patient interaction, this role offers a highly engaging start to the day. In this role you will: Deliver a welcoming, reassuring first point of contact for patients, families, and visitors while engaging professionally across face-to-face and phone interactions with diverse stakeholders. Provide administrative support across multiple departmental functions, including patient billing (EFTPOS, private, Medicare ineligible and self-funded patients) and bedside patient interviews in inpatient, critical care, and infectious settings. Manage competing priorities with confidence, maintaining accuracy and responsiveness while adapting quickly to changing demands and last-minute requests. Work both independently and collaboratively within a supportive team environment, contributing to quality improvement initiatives and enhanced patient outcomes. For more information about this role, please view the Position Description. About You We are looking for someone who has: Strong customer service skills with a calm, professional approach in a fast-paced healthcare setting. Excellent organisation and the ability to manage competing priorities and changing demands. Clear and confident communication skills for effective face-to-face and phone interactions. Ability to work independently and collaboratively, showing initiative and flexibility. High attention to detail with willingness to learn administrative systems and patient billing processes in a healthcare environment. Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement. Benefits Work-Life Balance: Enjoy working part time or casual hours to suit your lifestyle. Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance. Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance. Career Growth: Advance your career with free professional development courses and secondment opportunities. Need More Information? Anne Marie Wilson Phone: 4320 3554 Email: health.nsw.gov.au Click here to find out more about applying for this position. Working for Central Coast Local Health District - NSW Health Central Coast Local Health District is committed to implementing the Child Safe Standards. Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at health.nsw.gov.au or call 02 4320 3 for one-on-one support. Vaccination Requirements All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes: Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment. Category B positions: Vaccination is recommended but not mandatory. Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy. NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment. Additional Information An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions. Stay Connected Follow us on Facebook, Instagram, and LinkedIn to stay up to date with career opportunities and the latest updates. You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 .
