Your Next Leadership Move Starts Here with TFE Hotels | Front Office Manager | A by Adina Sydney Step into one of Sydney’s most exciting lifestyle hotel experiences and lead the front office at A by Adina Sydney – a bold, boutique property where elevated design meets contemporary comfort. A by Adina Sydney is the flagship of TFE Hotels’ premium lifestyle brand, A by Adina. Offering guests a perfectly suited balance between a hotel and residential experience, 22 floors of architecturally designed cam and indulgence, all in one. Located in the heart of the CBD, the hotel delivers a striking guest journey—from a ground-floor arrival that transitions to a “WOW” reveal on Level 21, where guests are welcomed against sweeping city views. With a strong focus on design, service, and experience, A by Adina Sydney is redefining modern hospitality for the discerning traveller. The Opportunity We’re looking for a Front Office Manager who thrives in a luxury lifestyle environment and is ready to lead from the front. This is a key leadership role where you will: Be the face of the guest experience setting the tone for delivering memorable moments Lead a team of up to 12 Front Office professionals Execute the successful operational delivery of the Front Office for a 194-room flagship hotel Work across a 7-day flexible roster Partner closely with the Executive Assistant Manager to deliver key metrics including Guest Experience and Commercial Results This is the perfect opportunity for a high-performing Senior Duty Manager, Assistant Front Office Manager or current Front Office Manager ready to elevate their career in a flagship operation. Key responsibilities: Lead the daily Front Office operations to ensure seamless service Deliver exceptional, personalised guest experiences Lead, coach and inspire a high-performing team Manage rostering, payroll and labour within budget Own the Front Office profit & loss performance Drive revenue through upselling and commercial initiatives About You: 2 years proven 5-star experience in a lifestyle, boutique, or luxury hotel environment Experience leading, developing and mentoring, high performing teams. Strong problem-solving and service recovery skills, with the ability to turn challenges into memorable guest experiences. Background in 150 room properties preferred Sound understanding of: Rostering & payroll P&L and cost management Guest experience delivery at a premium level Exposure to revenue/yield management (desirable) Hands-on leader who thrives in a fast-paced, guest-facing role Impeccable presentation and communication skills (verbal, written and listening) A natural host with a passion for delivering standout experiences Unrestricted working rights in Australia, with eligibility to work without sponsorship Why TFE Hotels? This is your opportunity to step into a flagship role, be part of a global and growing hotel group. You’ll be supported by experienced leaders, with genuine opportunities to grow your career within TFE Hotels. You’ll join a culture that values excellence, creativity and ownership, where you’re empowered to lead, innovate and make a real impact on the guest experience—every single day.
