(Ideal step off the road or out of frontline operations) Ready to move into a regional operational support role where your bus or public transport industry experience really counts? Transdev John Holland Buses operates some of Sydney’s busiest bus services, supporting millions of customer journeys every month across eastern, south‑eastern and central Sydney. We’re now looking for an experienced bus operations professional to support service delivery across our Region 9 depots (Waverley, Port Botany, Randwick). About the role As a Regional Duty Officer, you’ll work alongside Depot Service Delivery Managers to help coordinate daily operations, manage disruptions, and ensure reliable service delivery across multiple depots. This is a hands‑on, trusted role with real operational responsibility – ideal for someone ready to step beyond driving or dispatch. You’ll: Support daily service delivery, staffing coverage and operational coordination Assist with incident response, disruptions and special events Act as a key point of contact when managers are off‑site Monitor compliance with attendance, safety and operational standards Provide practical depot support when required About you You’ll bring: Proven experience in NSW bus operations (operations, driving, dispatch or coordination) Strong understanding of compliance, fatigue and operational requirements Calm decision‑making in fast‑moving environments Confidence working independently across shifts MR licence (or higher) and relevant certifications preferred (First Aid, TLIF0006) Experience with PTIPS, VDS, HASTUS or similar systems will be highly regarded Why join us Clear pathway into broader operational leadership roles Exposure to regional‑level service delivery Rotating shifts with advance rostering and penalty rates Permanent, stable role in a critical transport operation Australian permanent residency or citizenship required. Sponsorship is not available. How to apply Submit your resume. Shortlisted candidates will be contacted for further discussion. Transdev John Holland Buses celebrates diversity and equal opportunities! We are committed to creating an inclusive environment for all employees, regardless of race, gender, indigenous status, age, religion, sexual orientation, disability, veteran status, or any other diverse status. We want to reflect the diversity of the communities we serve and strongly encourage applications from all backgrounds and communities. To request a reasonable adjustment at any stage during the recruitment process, please advise us when we contact you.
