Introduction Description Join a purpose-driven organisation where your admin skills help create real opportunities for people in the community. At MADEC we’re passionate about supporting people into meaningful employment and building stronger communities. We’re looking for a highly organised and customer-focused Admin Officer to join our Employment Services team in a dynamic 12-month parental leave contract. This is a fantastic opportunity to step into a varied, people-focused role where you’ll be at the centre of daily operations, supporting both clients and staff while making a genuine impact every day. About the role No two days are the same in this busy and rewarding administration role. As the first point of contact for the site, you’ll help create a welcoming and professional environment while providing essential administrative support to the wider Employment Services team. Working closely with the Area/Regional Manager and team, you’ll play a key role in keeping operations running smoothly and supporting positive outcomes for jobseekers and employers alike. Key responsibilities • Manage front reception, including enquiries (in person, phone and online) • Liaise with multiple teams and stakeholders to coordinate administrative tasks, share information, and support day-to-day operations • Maintain a clean, organised and professional office environment • Provide administrative support to the Employment Services team • Process incoming/outgoing mail and maintain registers • Financial administration, including purchase orders, reconciliation, and evidence collection for claims • Prepare documents including resumes, application letters and meeting minutes • Maintain accurate client records in line with compliance requirements • Support jobseekers with accessing computers and online services • Assist with events, marketing activities and site set-up • Promote MADEC services to clients and employers • Ensure confidentiality, compliance and adherence to policies at all times About you You’re someone who enjoys a fast-paced environment, takes initiative and genuinely likes helping people. You’re organised, adaptable and confident managing a variety of tasks while maintaining a high level of professionalism. You will bring: • Experience in an administration or reception role • Strong communication skills (written and verbal) • Excellent time management and the ability to juggle multiple tasks • A proactive, positive and flexible approach • High attention to detail and confidentiality • The ability to work both independently and as part of a team Desirable: • Certificate in Business (Administration) or similar Why join MADEC? At MADEC, you’re not just taking a job — you’re joining a supportive organisation that genuinely cares about its people, its clients and the communities it serves. Our values guide everything we do: • Empathy – we lead with understanding • Genuine – we are authentic • Ethical – we do what’s right • Passionate – we make a difference • Responsible – we own our actions You’ll be part of a collaborative and supportive team environment, with the opportunity to contribute to meaningful outcomes while gaining valuable experience in Employment Services. Apply now If you’re ready to bring your administration skills to a role where your work truly matters, we’d love to hear from you.
