HB Group is currently seeking an A03 Business Support Officer to join a busy State Government department based in Roma. This is a fantastic opportunity to secure a full-time temporary contract within a fast-paced and supportive team environment. In this role, you will provide high-level administrative and customer support services to ensure the smooth and efficient operation of the business unit. Roma, QLD Contract: 5th May – 7th August (with potential extension) $51.12 per hour super Full-time hours Key Responsibilities: Deliver high-quality customer service to internal and external stakeholders Manage incoming and outgoing correspondence, including phone calls and emails, ensuring timely responses Work effectively in a fast-paced environment with KPIs and performance measures Liaise with industry contacts, local suppliers, and stakeholders to support service delivery Maintain a high level of professionalism and contribute positively to team culture Compile documents, reports, and maintain accurate records using systems such as Ellipse and Microsoft Office Provide administrative support, including handling enquiries in the absence of senior staff Assist in developing and maintaining procedures, manuals, and registers Undertake general administrative duties as required About You: Strong customer service skills with a professional and approachable manner Excellent communication skills, both written and verbal High attention to detail with the ability to manage multiple tasks Proficient in Microsoft Office Suite Ability to work collaboratively within a team while also using initiative Strong organisational skills with the ability to meet deadlines Your suitability will be assessed on your ability to: Understand how your role contributes to broader organisational objectives Build strong relationships with customers and stakeholders Communicate clearly and effectively Proactively manage tasks, seek clarity, and report on progress Analyse information and demonstrate sound judgement in decision-making Apply now, or send your Resume to recruitment@hb.net.au
