Position Description: Contracts Coordinator Reports To: Service Manager / Operations Manager Location: Homebush, NSW Employment Type: Full Time Position Summary: An experienced Contracts Coordinator is sought to support a major utility account within a fast-paced service delivery environment. This role is pivotal in ensuring the seamless administration and coordination of service operations, from work order allocation through to billing and reporting. The Coordinator will manage all aspects of the contract, acting as the key point of contact for internal teams, field technicians, and external stakeholders, ensuring high-quality service delivery and accurate record keeping. Key Responsibilities Oversee the end-to-end administration of the major account, including processing and closing service calls and preventive maintenance work orders Manage the contract mailbox, ensuring timely responses and follow-up actions Maintain accurate records within the CRM/ERP system, including raising purchase orders and invoicing Receive, schedule, and allocate work orders to technicians efficiently Develop and maintain strong working relationships with all stakeholders Understand and adhere to company processes to ensure clear and accurate communication Support reporting and compliance requirements related to the contract Skills & Experience Proven experience coordinating contracts or service delivery in building services, fire protection, or a similar industry Exceptional organisational and time management skills with the ability to manage multiple priorities Strong attention to detail and accuracy in administrative tasks Excellent written and verbal communication skills Proficiency in Microsoft Office and CRM/ERP systems (Pronto or similar) Demonstrated ability to work closely with internal teams and external stakeholders Key Attributes Motivated self-starter with a proactive approach Ability to multi-task in a fast-paced environment Strong customer service focus and professionalism Ability to work under pressure while meeting deadlines Collaborative, adaptable, and solutions-focused Benefits Competitive salary package Supportive and collaborative team environment Opportunities for career progression and skill development Exposure to a high-profile contract and large-scale service operations Consultant maisie.grayland@coretalent.com.au Reference number: BH-25377 Profession:Business SupportAdministrative Assistants Company: Core Talent Date posted: 19th Mar, 2026
