Sales Specialist – Graduate / Entry-Level Opportunity / Sales Career About the Role Doctors’ Health Fund is a private health insurer built for doctors and the medical community. As we continue to grow, we have an opportunity for a Sales Specialist to join our Sydney team. In this role, you’ll support prospective and existing members by guiding them through their health insurance options and helping them choose cover that suits their needs. You’ll work across phone and email, managing qualified leads and having genuine, needs-based conversations, focused on doing what’s right for the member. As a Sales Specialist, you’ll focus on supporting members across their entire journey from joining new members on both Residents’ cover and Overseas Visitors Health Cover (OVHC), through to upgrading and retaining existing members. You’ll have thoughtful conversations to help members understand their options, review their cover as their circumstances change, and ensure it continues to meet their needs over time. Through this, you’ll build strong, long-term relationships and contribute to positive member outcomes as well as sales, upgrade and retention targets. This is a full-time, permanent role based in Sydney, with hybrid working available after training. Benefits of working for Doctors’ Health Fund 25% discount on Private Health Insurance free Salary Continuance Insurance Hybrid working – 5 days per fortnight in the office (post-training) Structured training and development to support entry-level and graduate candidates Career progression opportunities across sales, customer service and broader corporate roles Employee Referral Program with $5,000 reward Health & wellbeing support including EAP and wellbeing programs A collaborative, down-to-earth team environment where people support each other About You This role suits someone looking to start and build a career in a corporate environment, who brings strong communication skills and enjoys working with people. Experience is less important than your approach. You’ll bring a willingness to learn, a strong sense of accountability, and a genuine interest in helping people.You are someone who: Communicates clearly and confidently, particularly over the phone Builds rapport easily and enjoys working with people Takes ownership and follows commitments through Is comfortable working towards goals, targets and team outcomes Is organised, reliable and open to feedback At Doctors’ Health Fund, we value people who bring purpose to how they support our members and each other, act with courage to learn and improve, show passion in their work, and build trust through integrity and care. Key duties include: Managing inbound enquiries and following up on qualified leads (no cold calling) Supporting prospective and existing members with health insurance enquiries Guiding conversations to understand needs and recommend suitable cover Assisting with member retention, upgrades and general enquiries Supporting Overseas Visitors Health Cover (OVHC) enquiries Maintaining accurate records in CRM systems Delivering a consistent, high-quality experience aligned to being honest, expert, responsive and easy to deal with To be successful you will have: Strong communication skills and a professional phone manner Confidence working in a customer service or contact centre environment The ability to learn new systems and processes quickly Good attention to detail and time management A team-focused mindset with the ability to work independently Comfort working towards KPIs and performance targets Why join Doctors’ Health Fund? We’re part of the Avant Mutual Group and are proud to be a health fund owned by doctors, not shareholders. Our focus is on supporting the medical community and delivering a high standard of service to our members.This is a role where you can build a strong foundation whether you’re starting out or looking to grow a career in sales, customer service or the broader financial services and health insurance industry.If you’re looking for a team that will support your development and give you the opportunity to learn, contribute and grow, we’d like to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at careers@avant.org.au or call Jack Dingle - Talent Acquisition Specialist on 0478994841
