Unique opportunity to shape regulatory strategy and compliance programs that uphold integrity, minimise harm and protect the public interest. Sydney based role Ongoing Public Service Senior Executive (PSSE) Band 1 with a total remuneration package starting at $247,865 The Hospitality and Racing division within the Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS) plays a critical role in fostering a safe, responsible, and thriving environment for liquor and gaming venues, racing and wagering industries, and responsible gambling initiatives across NSW. Our work goes beyond regulation; it's about fostering sustainable growth, community safety, and ensuring that NSW remains a premier destination for world-class hospitality and entertainment. We are seeking a highly experienced leader to join our senior executive team as Director, Hospitality and Gaming Operations . This is a unique opportunity to shape regulatory strategy and compliance programs that uphold integrity, minimise harm and protect the public interest. About the role As Director, Hospitality and Gaming Operations, you will lead risk‑based regulatory oversight of the hospitality, registered club and electronic gaming sectors, driving harm‑minimisation initiatives and delivering proactive, contemporary compliance and assurance programs. You will provide expert leadership across regulatory operations, ensuring operational excellence, continuous improvement and the consistent application of best‑practice regulatory methodologies. A core component of the role will involve leading complex and sensitive investigations, overseeing major regulatory interventions, and ensuring decisions are evidence‑based, transparent and in the public interest. You will build and sustain strong partnerships across government, industry, statutory authorities and co‑regulatory bodies to achieve strategic regulatory outcomes, while championing a culture of integrity, accountability and innovation. To learn more about the role, please click here to download the role description. About you We’re seeking a strategic and influential leader with deep expertise in regulatory frameworks and contemporary compliance practices, supported by a strong track record of leading large operational teams. You will bring proven experience implementing risk‑based compliance and harm‑prevention strategies, as well as overseeing complex and sensitive investigations and major regulatory interventions. Your exceptional stakeholder engagement and communication skills will enable you to confidently navigate complex government and industry environments, building trusted relationships that support effective regulatory outcomes. Ideally, you hold relevant tertiary qualifications and/or possess significant senior leadership experience, with a strong understanding of public sector governance, regulatory decision‑making and policy development. This is a rare opportunity to play a pivotal leadership role in a collaborative, forward-thinking organisation that values integrity, innovation and public trust. How to Apply Click “Apply Now” to submit your online application. Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role. Closing Date : Friday, 15 th May 2026 [10.00AM] Contact: Lisa Smith, Executive Talent Acquisition Partner - lisa.smith@dciths.nsw.gov.au Working at the Department of Creative Industries, Tourism, Hospitality and Sport At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities. Together we: create social and economic opportunities for the state support the creation of jobs across the creative, visitor and night-time economies prioritise First Nations artists, stories and culture ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all drive visitation through events, campaigns and visitor experience development activate our night-time and creative economies to unlock unique precincts and community spaces deliver a vibrant and responsible hospitality, liquor, racing and gaming environment support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history. We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form. A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.
