Who we are? At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do. What’s the job? Our Bachelor of Community Services students are required to undertake 2 x 200 hour placements in the community services sector placements during their course. Work integrated learning (WIL) is one of the most important parts of student’s education – an opportunity to integrate theory and practice through authentic placements as frontline community workers. Students get the chance to explore the diverse range of roles across the sector and also benefit immensely with constructive feedback from experienced professionals. This role is responsible for ensuring high quality Work-Integrated Learning for students through the provision of safe, timely, appropriate and sufficient community services placement experiences in line with curriculum requirements and industry accreditation requirements. This role has internal and external stakeholders and works as part of a national team. Day-to-day accountabilities: Placement coordination Secure placement allocations from organisations aligned to Community Work Australia (CWA) requirements. Preparing and developing risk matrix for placement agencies’ main supervisor and task supervisor (wherever required) following CWA requirements and guidelines. Be the first point of contact with the agencies for placement, to discuss and negotiate the requirements, to resolve the issues and challenges, and to facilitate the procedures for paid placements. Work with the Placement Administrator and Academic Placement Team to plan, coordinate, and allocate students to appropriate placement opportunities as outlined by program requirements. Contribute to the maintenance of current placement related information in student management systems (InPlace), and Careers Connect including placement readiness projections. Provide monthly reporting to the Program Director in terms of number of ongoing Student Placement Agreements (SPAs), number of new SPAs, number of agencies in contact for further SPAs, number of WIL agreements, number of students placed in placements, and any issues/challenges with potential intervention strategies. Work collaboratively across Torrens University’s departments, e.g. with academics, the relevant success coach, the WIL and Employability Team, and the WIL Learning Facilitator to ensure academic success and employability outcomes. Work with placement team nationally to ensure consistency, sharing of best practice and providing support as required. Respond appropriately to any issues experienced while students are on placement and collaborate with the academic placement team to discuss and resolve the issues, wherever required. Teaching placement subjects (considering the workload distribution), wherever required. Student preparation and placement experience Work with the WIL Learning Facilitator and the Academic Placement teaching team to ensure students are aware of requirements for placement in a timely manner including placement allocation logbook and mandatory requirements (e.g. Police Check, Working with Children Check, Immunisations, etc) in accordance with local requirements. This includes class visits, orientation presentations and responding to student queries in a timely manner. Model appropriate professional behaviour to students. Industry relationships Establish, develop and maintain professional relationships with relevant organisations in public, private and not for profit sectors. Establish, develop and maintain community services placement contracts with facilities in public, private and not for profit sectors. Conduct site visits and Workplace Health and Safety (WHS) checks as required. This is a full-time permanent role with a vacancy based in Wakefield Street, Adelaide and a vacancy based in Flinders Street, Melbourne. To read more about the role, please click here to View job description . Who you are: To be successful in this role, you will have: A minimum of Masters Level Degree in welfare, social work, community work, human services, community services - related discipline. Minimum of 3 years practical experience in a community services or related setting. This experience can be after relevant undergraduate degree . Professional registration with relevant industry body e.g. CWA (Community Work Australia) or AASW (Australian Association of Social Workers) or ACA (Australian Counselling Association) preferable. Valid National Police Check and Working with Children Check. Demonstrated teaching and/or working experience in the health/community services sector. Detailed understanding of CWA (Community Work Australia) accreditation guidelines and placement requirements. A strong knowledge in specific subject areas combined with a broad disciplinary background enabling contributions to the Community Services Program. Proactively identifies student and business needs and proposes value-adding solutions. Ability to effectively manage and apply key conflict resolution skills in the student environment. Ability to work collaboratively in a team environment and has committed to continuously strive for professional development. Why join us? Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000 alumni across 115 countries and 2000 staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression. We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic. We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from: Study free in a course/degree related to your position Flexible working conditions, 3 days in the field and 2 days on campus. Access to internal opportunities - Be supported to learn, grow and move across the organisation Hiring process We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you want to know more, or need assistance or accommodation during the recruiting phase, please contact your recruiter at maur.bell@torrens.edu.au To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog . We’d love to hear from you. Applications close: 17th May 2026 Job Reference: R30046 This position is available immediately, and we will be screening candidates as applications are received. If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au
