This is a Operations Courier role with UPS based in Melbourne, VIC, AU UPS Role Seniority - junior More about the Operations Courier role at UPS Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service. Responsibilities: • Carry out delivery and pickup across metropolitan and regional areas. • Organise outbound freight by planning route schedules and inspecting packages and validating package labels. • Record and notify management of any faulty packaging or damaged items • Utilise appropriate equipment to load and unload vehicles. • Safeguard freight to prevent movement during transit. • Adhere to punctual completion of runs. • Obtain recipient signature • Deliver superior customer service during all interactions. • Ensure proper handling and security measures for all packages. • Address delivery challenges, such as damaged items or inaccessible delivery locations. Skills and Experience: • Minimum of 6 months' experience in a similar role • Valid driver's license for a two-axle rigid vehicle • Good driving record • Proficiency in operating various loading equipment, including forklifts and pallet jacks • Excellent customer service skills • Physical stamina Key Physical Demands: • Individual lifting up to 20kg, with typical weights between 2kg and 10kg • Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand. • May be required to work in cold environment of -4 degrees Celsius for short periods. • Ability to work in a constant state of alertness and safety. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the UPS team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Carrying out deliveries and pickups ️ Organising outbound freight Providing exceptional customer service Key Strengths Customer service skills Driving skills Physical stamina A Final Note: This is a role with UPS not with Hatch.
