Who We Are:OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart & GiftBox, and in South Australia, Krispy Kreme, Hungry Jacks, Oporto, Guzman y Gomez, and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join OTR Group as we set out to redefine the retail landscape in Australia. About the Role:At OTR, we partner with Guzman y Gomez to deliver fast, fresh, high-quality food across South Australia. Our mission is simple. Serve clean, delicious food with no compromises, backed by strong operations and even stronger teams. As a Culinary and Operations Coach (Area Manager), you will play a critical leadership role across our South Australian network of GYG restaurants. You will lead from the front, building capability in our teams, driving sales and profitability, and ensuring every guest experience reflects the GYG brand. This is a hands-on leadership role where you will coach Restaurant Managers and teams to execute at a high standard every day. You will provide: Leading, coaching and developing multi-site restaurant teams across SA Driving sales growth, profitability and operational performance Embedding strong routines around labour, COGS and shift execution Ensuring food safety, quality and cleanliness standards are never compromised Building high-performing leadership teams in every restaurant Using data and insights to identify opportunities and improve results Partnering with OTR and GYG stakeholders to deliver brand expectations Supporting new restaurant openings and preparing teams for growth What we Offer: Join a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking. Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse. Access to exclusive staff benefits via our OTR App. Access to our free and confidential Employee Assistance Program (EAP). Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family. About you: We know great leaders come from different backgrounds, but ideally you will bring: Multi-site management experience (QSR or similar high-volume environment) Strong stakeholder management and communication skills Proven ability to drive profitability and performance A passion for culinary excellence and food quality Experience building and developing high-performing teams A hands-on leadership style with a focus on coaching, not just directing Someone who lives and breathes the GYG and OTR values We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles. Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.
