Description Lead. Grow. Deliver. Join Crawford & Company as a Regional Manager and take ownership of our NSW/ACT Property & Loss Adjusting operations. This is a senior leadership role combining P&L accountability, team leadership, client growth, and hands-on adjusting. Given the regional scope of this leadership role across NSW/ACT, we welcome applications from candidates based outside Sydney (but within NSW) who can effectively support and lead multi-site operations. The Opportunity You’ll lead regional performance, support strategic growth, and ensure exceptional service delivery across multiple branches and act as a referral point for complex property damage claims Why Join Crawford Senior leadership role with real impact Strong pipeline of work and established client base Career progression within a global organisation Collaborative leadership team and supportive culture Key Responsibilities Lead NSW/ACT regional operations, driving financial performance and service excellence Own and manage P&L, budgets, and business performance targets Lead, mentor, and develop Branch Managers and adjusting teams Act as referral point for complex property claimsStrengthen existing client relationships and drive new business growth Oversee catastrophe response planning and execution Ensure compliance, quality standards, and continuous improvement initiatives Support the adoption of new technology and implementation of new processes About You Extensive experience in loss adjusting and/or insurance operations leadership Proven ability to manage P&L, teams, and multi-site operations Strong client focus with business development capability Excellent leadership, communication, and stakeholder management skills Relevant tertiary or industry qualifications (preferred) Current driver’s licence Apply Now Bring your property and claims expertise into a leadership role where you can shape regional performance, grow your capability, and make a real impact across NSW/ACT. Submit your resume and a short cover letter telling us why this opportunity is right for you.
