This is a Roadside Patrol role with RAC WA based in West Perth, WA, AU RAC WA Role Seniority - mid level More about the Roadside Patrol role at RAC WA With over 1.3 million members, RAC is one of Western Australia’s most trusted and iconic organisations, offering strong job security within a stable and well-established business. Purpose-led and member-focused, we are committed to creating sustainable value, fostering growth, removing barriers, and leading positive change for a better WA—while providing our people with long-term career opportunities and confidence in an ever-changing environment. The Position We are seeking experienced Automotive Mechanics/Technicians to join our South Roadside Patrol team, with multiple full-time opportunities available. This role offers a flexible, supportive and secure environment where your technical expertise and customer service skills will make a meaningful impact, delivering trusted support to RAC members when they need it most. About the Role Working on a flexible rotating roster of 8-hour shifts between 6:00am and 11:30pm, Monday to Sunday, you will: · Respond to roadside assistance callouts, delivering prompt and reliable mechanical support · Diagnose and troubleshoot a wide range of vehicle breakdowns · Perform minor repairs including batteries, tyres, jump-starts and adjustments · Provide outstanding customer service in high-pressure situations · Coordinate towing or specialist support where required · Maintain accurate service records in line with RAC policies · Start your day from a designated RAC location What We’re Looking For · Proven experience as an Automotive Mechanic with strong diagnostic capability · Relevant automotive trade qualification · Motor Vehicle Repairer’s Licence (light vehicle) · Current driver’s licence with a clean record · Strong problem-solving skills and ability to work independently · Excellent communication skills with a customer-first mindset · Ability to stay calm and supportive under pressure What We Offer · $100,601.89 base salary 20% shift allowance · Penalty rates: 50% loading (Saturday), 100% (Sunday), 150% (public holidays) · 12% superannuation on top · Fully equipped RAC vehicle provided for work use · A meaningful career with a trusted, purpose-led WA organisation · Ongoing training, development and career progression opportunities · Free RAC Roadside Assistance discounts across RAC products and services · Access to wellbeing initiatives and RAC’s Community Volunteering Program How to Apply If you’re ready to drive your career forward with RAC WA, we’d love to hear from you. Submit your resume and cover letter via APPLY NOW . For a confidential discussion, contact: Oliver Sunich – Talent Acquisition Partner 9436 4000 Email oliver.sunich@rac.com.au Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the RAC WA team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Responding to roadside assistance callouts Diagnosing vehicle breakdowns Performing minor repairs Key Strengths Automotive mechanic experience Automotive trade qualification Motor Vehicle Repairer’s Licence Problem-solving skills Communication skills Calm under pressure A Final Note: This is a role with RAC WA not with Hatch.