Job Description The GUMURRII Student Success Unit is the heart of Griffith’s Indigenous student community, with a dedicated student hub located on each campus. GUMURRII staff provide high quality services and support for potential and current students, from schools outreach to recruitment, orientation to graduation in a safe and culturally appropriate learning environment. Griffith is committed to the success of our staff and students, with one of the largest First Peoples staff and student cohorts of any Australian University. Join a diverse, friendly, and close-knit environment where the team enjoy making it matter. As a Student Success Advisor, you’ll be responsible for proactive frontline outreach, engagement and support of First Peoples students. Working in direct partnerships, consultation and collaboration with a wide range of internal and external staff and stakeholders, GUMURRII’s Student Success Advisors play a pivotal role in achieving the highest levels of student retention, progression and success. About you What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future. You will also have: A degree with subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training. A passion for collaboration and engaging with people Be enthusiastic and committed to the delivery of high-quality student service and outcomes. Possess exceptional customer service skills. Enjoy and be capable of working independently and as part of a team. Have demonstrated strong interpersonal and written and verbal communication skills. Demonstrated ability to quickly learn systems and processes. Have well developed IT skills, including in Microsoft Office, spread sheeting and database software systems. A Blue Card or willingness and ability to obtain one. To perform this role, it is essential that the person who holds the position be an Aboriginal and/or Torres Strait Islander person. It is therefore a genuine occupational requirement, under section 25 of the Anti-Discrimination Act 1991, that applicants are Aboriginal and/or Torres Strait Islander Peoples. We recognise that your heritage is deeply personal to you. Proof of Aboriginal and/or Torres Strait Islander heritage is a requirement for appointment to this role. This includes that people filling the role: are of Aboriginal and/or Torres Strait Islander descent; and identify as an Aboriginal and/or Torres Strait Islander person; and are accepted by your community as being an Aboriginal and/or Torres Strait Islander person. We accept an original or notarised copy of a ‘Letter of Confirmation' issued by an incorporated Aboriginal or Torres Strait Islander organisation and stamped with the organisation’s common seal. Confirmations of Aboriginal and/or Torres Strait Islander status may be made by an incorporated community organisation, association, or body where the majority of members of the governing body are Aboriginal persons or Torres Strait Islander persons or both. The Griffith First Peoples Employment Partner is here to support you with this if needed. Please feel free to contact with the First Peoples Employment Partner at bronwyn.ward@griffith.edu.au at any stage of the application process, if you have any questions. What we can offer This is a continuing, full time position, primarily based at Griffith University Gold Coast, with the potential for a negotiated Logan base. As Griffith is a multi-site University you may be required to work across other locations. Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary HEW 6 Salary - Base range - $94,966.18 - $101,295.51 17% super. Full package range - $111,110.42 - $118,515.75.
