Job Description About the Opportunity This is a rare opportunity to join the front-of-house team at one of Melbourne's most exciting newly opened hospitality venues, Flores . Situated in Refinery Groups' flagship venue - The Angel of Malvern , Flores is a Mediterranean-inspired vibrant neighbourhood restaurant and wine bar inspired by the lively hospitality culture of Barcelona, Lisbon and Madrid. As a key part of the guest experience, you’ll help bring Flores to life through warm, engaging service and genuine hospitality. Working closely with the floor team and venue leadership, you’ll ensure every guest feels welcome, relaxed and well cared for from arrival to farewell. You’ll bring energy, professionalism and a passion for food and wine, contributing to a service culture that is generous, intuitive and community-driven – the very qualities that define Flores. What You’ll Do As a Front of House Team Member, you will play a key role in shaping the guest experience by: Delivering warm, attentive and genuine service across the bar, floor and functions Greeting guests, managing reservations and ensuring smooth seating and flow Taking orders accurately and confidently recommending menu and beverage items Running food and drinks with efficiency, pace and care Maintaining high standards of venue presentation, cleanliness and safety Supporting busy service periods, events and activations with a positive attitude Working closely with the whole team to deliver consistent, high‑quality experiences Handling payments and ensuring accurate cash and EFTPOS transactions Contributing to a welcoming, inclusive and supportive team culture About You You’re friendly, reliable and passionate about hospitality. You bring energy and positivity to every shift — and you love helping guests feel special. You’ll also have: Previous Front of House, bar or restaurant experience (preferred but not essential) Strong communication skills and a genuine love for people A proactive, hands‑on mindset and ability to stay calm under pressure Great attention to detail and pride in high standards Responsible Service of Alcohol (RSA) certification A team‑first attitude and willingness to learn Availability to work nights, weekends and event evenings If you thrive on variety, enjoy a fast-paced environment and love learning new things, you’ll fit right in. Why Join Us Shape one of Melbourne's most anticipated hospitality destinations Work in a beautifully designed venue Supportive leadership and a positive, collaborative team culture Opportunities across bars, restaurant service, events and functions Career pathways within our expanding hospitality portfolio Staff benefits, training and development and real progression pathways Join a passionate, ambitious team with a shared vision for excellence Join us on this exciting journey and help shape a hospitality experience Melbourne won’t forget. Apply now — we’d love to meet you.
