About the Company A global leader in fertility technology and genetic services, this organisation is recognised for its innovation-led approach to improving clinical outcomes in assisted reproduction. Backed by strong scientific research and a growing international footprint, the business partners closely with IVF clinics to deliver advanced laboratory solutions that support better patient outcomes. With a well-established presence across Australia and New Zealand, the organisation continues to invest in service excellence, technical capability, and long-term customer partnerships. Their technology plays a critical role in IVF laboratories, supporting clinicians and embryologists in achieving successful treatment outcomes. The Opportunity An opportunity exists for a Field Service Engineer to support customers across Australia and New Zealand. This role is responsible for the installation, maintenance, and technical support of specialised IVF laboratory equipment, including time-lapse incubation systems and associated technologies. You will play a critical role in ensuring high system uptime across a growing installed base, delivering both preventative maintenance and responsive service support. The position requires a high level of autonomy, technical problem-solving, and the ability to manage a large geographic territory. This is a field-based role ideally located in or near Melbourne, with extensive travel across ANZ. Skills and Experience Degree or diploma in Electronics, Biomedical Engineering, or a related technical field Experience in field service, technical support, or equipment maintenance Strong troubleshooting capability across electrical and/or mechanical systems Ability to diagnose and repair complex equipment including cameras, incubators, and mechanical components Basic IT and networking knowledge Strong organisational skills with the ability to manage service schedules, travel, and documentation High attention to detail and commitment to quality Strong communication and customer-facing skills Valid driver’s licence and willingness to travel extensively Exposure to medical devices or laboratory equipment will be highly regarded Why this opportunity is right for you? You… Enjoy hands-on technical work and problem-solving in a field-based environment Motivated by working on critical equipment that directly impacts patient outcomes Thrive in autonomous roles where you manage your own schedule and territory are comfortable with travel and enjoy working across diverse customer sites Value being part of a globally connected organisation with strong technical support Looking to build or further develop your career within the medical technology sector Australian working rights required. Sponsorship is not on offer. How to Apply Click Apply or contact Karen Newcombe, Specialist Manager on knewcombe@hpgconnect.com to discuss further. About us Healthcare Professionals Group recruits across all levels and functions in the healthcare sector: Commercial – Sales, Marketing, Analytics, Clinical Support, Government Affairs Medical Affairs & Life Sciences – Market Access, Clinical Research, Regulatory, Scientific Operations & Infrastructure – Finance, HR, Legal, Supply Chain, Customer Service Clinical Care – Allied Health, Nursing, Medical Imaging, General Practice, Aged Care Clinical Care – Allied Health, Nursing, Medical Imaging, General Practice, Aged Care
